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    • #2339

      Hi,

      I’m trying to import the demo into Theme Options> Import / Export> Import sample data. But I can not. He stayed for over an hour and did not finish.

      Can you help me with importing Demo?

      Image: http://prnt.sc/dl4qjf

    • #2340

      Hello there,

      Nice start of the week to you!
      I’ve just checked your Admin site, please contact to your host and ask them to upgrade these values: http://prntscr.com/dl4zkr
      Then try to import it again. If he still stays the same, please get back to us, we will do it for you.

      Kind Regards,
      Sophie

    • #2348

      Update to what values?

    • #2355

      These values need upgraded: http://prntscr.com/dl4zkr.

      Thanks!

    • #2371

      Hi,
      Please specify.
      To what extent should I update these values?

      Example:
      PHP time limit from 30 to 60.
      Maximum upload size from 2 to 10.

      Thank you.

    • #2375

      Hi there,

      For example:
      PHP time limit: 300 (at least)
      Maximum upload size: 128MB

      Thank you!

    • #2402
      This reply has been marked as private.
    • #2407

      Hello there,

      We will help you to install the theme. Please wait a while for response! (#penguinkiss)

      Kind Regards,
      Sophie

    • #2426

      Hi,

      Could you import the demo?

    • #2445

      Hi,

      I tried to import via Tool> Import : 1 file 700KB. it shows error: http://prntscr.com/dnw6l8

      Do you increase via php.ini or .htaccess?

      Could you please increase to 2MB: http://prntscr.com/dnw72b ?

      Server Requirements for Importing Demo Data

      Edit php.ini’. Some hosts may not allow this settings. You can connect to support host directly. They will increase it for you.
      memory_limit = 300M
      post_max_size = 200M
      upload_max_filesize = 100M
      max_execution_time = 600
      memory_limit: Maximum amount of memory in bytes that a PHP script is allowed to allocate.
      post_max_size: Maximum size of post data allowed.
      upload_max_filesize: Maximum size of an uploaded file.
      max_execution_time: Maximum time in seconds a PHP script is allowed to run before it is terminated by the parser.
      Note: memory_limit should be larger than post_max_size, and post_max_size must be larger than upload_max_filesize.

      Edit .htaccess. Some hosts may not allow this settings.
      php_value memory_limit 300M
      php_value post_max_size 200M
      php_value upload_max_filesize 100M
      Edit wp-config.php
      define(‘WP_MEMORY_LIMIT’, ’64MB’);

    • #2457

      Hi,

      I set the settings in the hosting and imported the .xml file. It’s working perfectly.

      Thank you.

    • #2461

      Thank you for all of your hard work. Whenever you have any other questions, please feel free to contact us again!

      Best wishes,
      Support Team

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