Change the product photo dimensions

[nazkangal]

Hello,
I was wondering if it is possible to change the square display of the product to a vertical/portrait layout 4:6 ratio?

Also is it possible to remove the tags tab in the bottom part of the single product page where the long description is and add other text tab? i would like it to read STORY / PRODUCT DETAILS / SIZE & FIT / SHIPPING & RETURNS.

In addition i imported the theme but the style (fonts and colours) and some elements such as the under construction page are not identical to the bencher theme.

Thank you for your time and support.
N.

[linh241088]

Hello,
-Issues(4:6) you do instruction:http://prntscr.com/fbt2na.
-‘ STORY / PRODUCT DETAILS / SIZE & FIT / SHIPPING & RETURNS.’. This problem involves editing the code, we are sorry.
-‘under construction page ‘. can you send Account admin(username, passwrod) to me?

[nazkangal]

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[linh241088]

Hello,

I can not access your admin account, please send Admin(username,password) to me again.
thanks

[nazkangal]

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[linh241088]

Hello,
i fixed, please send account FTP(host name,username,password) to me?,(issues spacing).
thanks!

[nazkangal]

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[nazkangal]

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[nazkangal]

Hello Again,
In addition i have followed your link to resize the images but still no luck.
Attached is my settings. But everything is still displayed as square. :s

[linh241088]

Hello,
you should install plugin “Regenerate Thumbnails(https://vi.wordpress.org/plugins/regenerate-thumbnails/)” after setting images product.I don’t access Login admin(username, password), Please resubmit the correct information to me.
thanks.

[nazkangal]

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[nazkangal]

Hello,
We are writting as we have not heard anything back and were wondering if everything is ok?
We are still having the spacing issues.
Please let us know if you need any additional information from our end.
Thank you,
N.

[linh241088]

Hello,
I don’t access login admin http://prntscr.com/fhblsy.
please send login admin for me again.
thanks!

[nazkangal]

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[linh241088]

Hello,
I fixed, please check again.
thanks!

[nazkangal]

Hello linh241088,

It seems the same to me?

1. Shop link does not work. Image of error is attached.
2. Space between the banner and contented on each page.
3. Is there anyway to change the dimension of the magnifying image to a square and magnify even more detail?

My best,
N.

[linh241088]

Hi!
Can you send me Ftp info again include:
FTP server
FTP account
password
I can’t log in!
Thank you!

[nazkangal]

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[linh241088]

Hello,
I can’t access FTP, “Shop link does not work” you should contact your host support. Because at least 2 processes are using port 80.(3)http://prntscr.com/fjlo0l.
thanks!

[nazkangal]

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