Home Forums Themes Support Bencher WordPress Theme Change the product photo dimensions

This topic contains 98 replies, has 5 voices, and was last updated by  Supporter 8 months, 3 weeks ago.

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  • #6028

    Hello,
    I was wondering if it is possible to change the square display of the product to a vertical/portrait layout 4:6 ratio?

    Also is it possible to remove the tags tab in the bottom part of the single product page where the long description is and add other text tab? i would like it to read STORY / PRODUCT DETAILS / SIZE & FIT / SHIPPING & RETURNS.

    In addition i imported the theme but the style (fonts and colours) and some elements such as the under construction page are not identical to the bencher theme.

    Thank you for your time and support.
    N.

    #6038

    Hello,
    -Issues(4:6) you do instruction:http://prntscr.com/fbt2na.
    -‘ STORY / PRODUCT DETAILS / SIZE & FIT / SHIPPING & RETURNS.’. This problem involves editing the code, we are sorry.
    -‘under construction page ‘. can you send Account admin(username, passwrod) to me?

    #6050
    nazkangal
    Support Expired
    This reply has been marked as private.
    #6106

    Hello,

    I can not access your admin account, please send Admin(username,password) to me again.
    thanks

    #6118
    This reply has been marked as private.
    #6175

    Hello,
    i fixed, please send account FTP(host name,username,password) to me?,(issues spacing).
    thanks!

    #6186
    nazkangal
    Support Expired
    This reply has been marked as private.
    #6193
    This reply has been marked as private.
    #6195

    Hello Again,
    In addition i have followed your link to resize the images but still no luck.
    Attached is my settings. But everything is still displayed as square. :s

    Attachments:
    You must be logged in to view attached files.
    #6261

    Hello,
    you should install plugin “Regenerate Thumbnails(https://vi.wordpress.org/plugins/regenerate-thumbnails/)” after setting images product.I don’t access Login admin(username, password), Please resubmit the correct information to me.
    thanks.

    #6299
    This reply has been marked as private.
    #6355

    Hello,
    We are writting as we have not heard anything back and were wondering if everything is ok?
    We are still having the spacing issues.
    Please let us know if you need any additional information from our end.
    Thank you,
    N.

    #6429

    Hello,
    I don’t access login admin http://prntscr.com/fhblsy.
    please send login admin for me again.
    thanks!

    #6431
    This reply has been marked as private.
    #6445

    Hello,
    I fixed, please check again.
    thanks!

    #6492

    Hello linh241088,

    It seems the same to me?

    1. Shop link does not work. Image of error is attached.
    2. Space between the banner and contented on each page.
    3. Is there anyway to change the dimension of the magnifying image to a square and magnify even more detail?

    My best,
    N.

    Attachments:
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    #6505

    Hi!
    Can you send me Ftp info again include:
    FTP server
    FTP account
    password
    I can’t log in!
    Thank you!

    #6507
    This reply has been marked as private.
    #6551

    Hello,
    I can’t access FTP, “Shop link does not work” you should contact your host support. Because at least 2 processes are using port 80.(3)http://prntscr.com/fjlo0l.
    thanks!

    #6614
    This reply has been marked as private.
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