Home › Forums › Themes Support › Bencher WordPress Theme › Where do I find and implement this element?
Tagged: Implementing elements
- This topic has 56 replies, 3 voices, and was last updated 6 years, 6 months ago by
Sophie Neveu.
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AuthorPosts
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12/16/2016 at 12:58 PM #2294
Hi! There are a flew elements or layout designs? (I believe elements is the correct terminology?) that I’d like to implement onto my site – refer to pictures attached.
These elements appears in some pre-designed templates/pages however it does not appear under the Bencher “add element”.
Please direct me to where and how I can add this to my landing page. I’ve searched the platform and simply cant find it.
Thanks!
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12/16/2016 at 1:19 PM #2299
Hello there,
Thank you for contacting us!
Please give us your Admin Login info and we will show you where they are.Kind Regards,
Sophie -
12/17/2016 at 12:53 AM #2315
Hi Sophie, not sure what admin information you’re referring to. Not sure I want to post access to my website on a public post. Thanks
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12/17/2016 at 8:14 AM #2321
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12/17/2016 at 8:16 AM #2322This reply has been marked as private.
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12/17/2016 at 10:06 AM #2328
Hi there,
Yes, the Admin account which I can go to Dashboard.
Thank you!
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12/17/2016 at 11:46 AM #2331This reply has been marked as private.
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12/19/2016 at 9:30 AM #2338
Hello there,
How can I go to your Admin if I don’t have your link site T_T 😛
Okay that’s fine. Here are some names of elements you need:– Info Box (remember config some fields in shortcode setting box)
– Service Box (remember add icon)
– Testimonial (to display it, you have to add new item of testimonial, from Dashboard > Testimonial > Add New)
– Blog (there are three shortcodes: Blog Grid/ Blog Carousel/ Blog, remember config on each)Thank you for waiting! Nice start of the week to you!
Kind Regards,
Sophie -
12/20/2016 at 2:14 AM #2352This reply has been marked as private.
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12/20/2016 at 8:03 AM #2353
Hello there,
Nice day!
That is Cpanel site. I’ll give you some screenshots of those elements:– Testimonial: The very first step – Add new item: http://prntscr.com/dlji85
– Blog: The very first step – Add new posts here to display http://prntscr.com/dljio7
– Go to any page you would like to edit http://prntscr.com/dljj17 + http://prntscr.com/dljj9d
– Add new element into page: http://prntscr.com/dljjh5 + http://prntscr.com/dljjyx* Remember config them in setting box: http://prntscr.com/dljki0
Whenever you want to find elements of anything in front view, just Edit Page and you will see them (see an attachment)
Kind Regards,
SophieAttachments:
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01/04/2017 at 10:41 AM #2541
Hi Sophie,
The images under my portfolio section are misplaced on the homepage. Please let me know how to correct this.
Images attached.
Thanks!
Auste
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01/04/2017 at 10:42 AM #2543This reply has been marked as private.
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01/04/2017 at 10:50 AM #2544
Hi there,
Please give us your Admin Login info!
Thank you!
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01/05/2017 at 2:46 AM #2563This reply has been marked as private.
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01/05/2017 at 9:33 AM #2564
Hello again,
I referred your Admin Login info like this:
http://www.your website address/wp-admin with user and passwordThank you!
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01/06/2017 at 10:49 AM #2597This reply has been marked as private.
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01/09/2017 at 12:52 PM #2639
Hi,
you should insert the image into the post portfolio, image size is not too different. -
01/11/2017 at 11:46 PM #2710This reply has been marked as private.
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01/12/2017 at 12:42 AM #2712This reply has been marked as private.
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01/12/2017 at 9:42 AM #2714
Hi,
we have fixed, please check! -
01/12/2017 at 9:43 PM #2723This reply has been marked as private.
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01/12/2017 at 9:50 PM #2725
Also, along with the question above can you also please tell me where I can find the list of available “Icon Codes”?
Eg., camera = fa,fa-camera
screen shot attached.
Thanks!
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01/13/2017 at 10:30 PM #2736This reply has been marked as private.
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01/14/2017 at 10:04 AM #2753
Hi,
Can you send account FTP(host name,password,username) for me? -
01/15/2017 at 1:05 AM #2758This reply has been marked as private.
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01/15/2017 at 10:41 PM #2767This reply has been marked as private.
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01/16/2017 at 7:55 AM #2774
Hi,
I has fixed, please check! -
01/16/2017 at 8:19 AM #2778This reply has been marked as private.
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01/16/2017 at 8:24 AM #2781
Sorry! Someone mistook your point. I’ve set your post as a private post already.
If you have any more questions, please contact us again!Thank you for all of your hard work!
Kind Regards,
Sophie -
01/16/2017 at 11:46 PM #2789This reply has been marked as private.
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01/16/2017 at 11:48 PM #2791
Can you also please let me know how to incorporate this element onto my webiste? Though it appears the image sizing is broken as well.
Thanks!
ps sorry for the many emails at once : I send multiple within a day because it takes you guys 24hrs to respond to each of my emails.
Thank you!
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01/17/2017 at 9:15 AM #2803
Hi,
Please choose background image size(1920×570,…) -
01/17/2017 at 9:41 AM #2805
Did you read and resolve the post before this one, on page two?
About this being faulty?
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01/17/2017 at 9:55 AM #2807
Hi,
we have fixed, please check!
you should config image bellow.
http://prntscr.com/dwlf7l -
01/17/2017 at 10:05 AM #2808
Thank you!!
Can you please tell me what “element” this is? I love the design and want to add it to my website.
Thanks – you guys are great!
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01/17/2017 at 10:19 AM #2811
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01/18/2017 at 9:38 PM #2850This reply has been marked as private.
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01/24/2017 at 3:46 AM #2940
Hi! I’m still waiting to hear from you about this error/bug? Any update? Let me know, thanks!
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01/24/2017 at 10:37 PM #3028This reply has been marked as private.
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01/25/2017 at 9:27 PM #3054
Hello?
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01/29/2017 at 8:36 PM #3084
Hello there,
Sorry for late replying. We are on traditional holiday.
Please wait! We will get back to you on February 1st and resolve the issue.THANK YOU SO MUCH FOR YOUR PATIENCE!
Kind Regards,
Sophie -
02/01/2017 at 9:46 AM #3174
Hi,
I checked shortcode Services, Icon work good, you can change icon. -
02/09/2017 at 11:48 PM #3414This reply has been marked as private.
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02/10/2017 at 1:32 PM #3426
Hello there,
– Icon on Service box works properly: I’ve changed – http://prntscr.com/e6u1ha and this is the result – http://prntscr.com/e6u1t9
– Customize section: there is no issue with it. Lets see: http://prntscr.com/e6u2w6
When you select “Customize from Theme Dashboard > it shows frozen saved button http://prntscr.com/e6u3hj, but when we make changes, it turns to http://prntscr.com/e6u45u, we definitely save & publish the changes.Kind Regards,
Sophie -
02/16/2017 at 12:49 AM #3538This reply has been marked as private.
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04/28/2017 at 4:58 AM #5371This reply has been marked as private.
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04/28/2017 at 5:07 AM #5374This reply has been marked as private.
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04/28/2017 at 5:09 AM #5377
AND THE 3RD ERROR:
CUSTOME HEADING IS APPEARING ON HOMEPAGE.
This simply disappeared and no longer shows up!?!?!
SS attached.
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04/28/2017 at 9:43 AM #5380
Hello!
I need information account FTP(host name, password, username) check bug. could you send to me?
thank’s -
05/09/2017 at 9:12 PM #5600This reply has been marked as private.
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05/09/2017 at 9:19 PM #5601
I HAVE REQUESTED SUPPORT FOR THREE DIFFERENT PROBLEMS (READ ABOVE MESSAGES): PLEASE DO NOT FORGET TO ANSWER THEM!
I ALSO WOULD LIKE TO KNOW HOW TO UPDATE A THEME
Can you please tell me how to update a theme or send me to a detailed description.
Thanks.
Again, I’m still waiting to hear back from your support team for the issues I’m seeing.
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05/10/2017 at 4:38 PM #5624
Hello,
Can you send FTP(Host name, password, username(ex:http://prntscr.com/f64sfs)), FTP you please contact support Host. -
05/11/2017 at 1:08 AM #5645This reply has been marked as private.
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05/13/2017 at 10:58 AM #5743
Hi buddy,
Finally we can find the cause for all, your current version is 1.1.4, but we’d released 1.5.0 version of the theme. An updating now is necessary for your site.
You will receive an email from TF about updating and you can see something news with update here: http://prntscr.com/f794bk
Thank you for your patience!
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05/13/2017 at 11:26 AM #5746
Hi Sophie,
Yes, thank you, I did receive the email however I’m not sure how to do it.
Can you please send me a link to direction on how to update a template? for example do I need to download the new template and replace it? Kindly let me know so that I don’t accidentally delete or replace my content.
Thank you so much for all your hard work.
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05/24/2017 at 7:59 AM #5990
Hi Austemarie,
Thank you for working with us and sorry for making you confused.
The reason why your theme broken is that lately you have the WooCommerce updated but the theme not yet. This created an incompatibility of them.—
Updating the theme via WordPress is very similar to the install process via WordPress.
Follow the steps below to update your theme via WordPress:Step 1 – Log into your WordPress Dashboard.
Step 2 – Go to Appearance > Themes.
Step 3 – Deactivate the Bencher Theme by simply activating a different theme. Once you activate a different theme, you can delete the Bencher theme.
Step 4 – Delete the Bencher Theme. Do not worry, your content will not be lost!
Step 5 – Then simply upload the new “Bencher.zip” file in the Appearance > Themes section. Click on the Install Themes tab at the top and choose to upload the zip file. You have this step explained in section: Theme Installation via WordPress.
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05/24/2017 at 8:01 AM #5994
In addition, please save your all customization on Theme Options > Custom CSS or style.css file of Child Theme before updating.
Thank you for your patience!
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