Premium WordPress Themes & UI Templates

This topic has 50 replies, 4 voices, and was last updated 5 years, 8 months ago by studidf.

Viewing 42 reply threads

Save

Author

Posts
- 09/18/2017 at 3:52 PM #8882
  
  studidf
  
  I’ve downloaded the theme but I have several problems:
  
  – Demo 1 is not displayed correctly: the photo down the Slider rides over the Slider
  
  – I put margins for the logo but with the Scrolldown the margins disappear and the logo rides over
  
  – The Dropdown menu of “pages”, “gallery” and “blogs” is displayed different from the rest
  
  – The products are not visible
  
  – Styling Options color change does not work …
- 09/18/2017 at 4:03 PM #8884
  
  JWSThemes
  
  Hi Studidf,
  
  Thanks for reaching us! And sorry for your issue.
  I can’t access your site. Please see the screenshot.
  http://prntscr.com/gmimax
  Waiting for your response!
  
  Thanks!
- 09/18/2017 at 5:25 PM #8887
  
  studidf
  
  This reply has been marked as private.
- 09/19/2017 at 7:49 AM #8895
  
  JWSThemes
  
  Hi!
  Can you allow access from Asia? We have a dynamic IP, my recent IP is 207.244.77.173
  Thank you!
- 09/19/2017 at 2:36 PM #8926
  
  studidf
  
  This reply has been marked as private.
- 09/19/2017 at 8:26 PM #8934
  
  studidf
  
  This reply has been marked as private.
- 09/20/2017 at 3:20 PM #8971
  
  JWSThemes
  
  Hi!
  So sorry, but we can’t access to your admin!
- 09/20/2017 at 4:11 PM #8976
  
  studidf
  
  This reply has been marked as private.
- 09/20/2017 at 4:28 PM #8977
  
  JWSThemes
  
  Hi!
  I has just try to open it. but I can’t
  My IP has changed to 123.19.56.175 (as I said, we have dynamic IP)
  http://prntscr.com/gndjcv
  So sorry!
- 09/20/2017 at 5:11 PM #8979
  
  JWSThemes
  
  Hi!
  Because you are activated under construction mode, so I can not see anything.
  You can try some guide
  
  1. Please add padding top 35px for second row in home, below slider
  http://prntscr.com/gnento
  2. Please tell me where did you add margin: http://prntscr.com/gner5s
  3. Please give me a screenshot.
  4. Maybe you did not import the product or you had not activated Woocommerce plugin before import dummy data http://prntscr.com/gnesaa
  5. After change color, you have to enable less option to take effect
  Thank you!
- 09/20/2017 at 5:42 PM #8981
  
  studidf
  
  This reply has been marked as private.
- 09/20/2017 at 5:43 PM #8985
  
  studidf
  
  Attached the menu_ok.png
- 09/20/2017 at 8:01 PM #8995
  
  studidf
  
  This reply has been marked as private.
- 09/21/2017 at 9:55 AM #9005
  
  JWSThemes
  
  Hi!
  I try to reimport for you but it seem I dont have enough permission. Can you re-import or give me FTP infomation.
  Thank you!
- 09/21/2017 at 1:38 PM #9006
  
  studidf
  
  This reply has been marked as private.
- 09/21/2017 at 4:29 PM #9014
  
  JWSThemes
  
  Hi!
  Hi! We noticed that your disk space has full. You need to delete some file. Please delete some file or tell me what do you want to remove
  Thank you!
- 09/21/2017 at 4:39 PM #9015
  
  studidf
  
  This reply has been marked as private.
- 09/21/2017 at 10:55 PM #9016
  
  studidf
  
  This reply has been marked as private.
- 09/22/2017 at 11:16 AM #9035
  
  JWSThemes
  
  Hi,
  
  2. Your padding 20px right and left are set for level 1 item menu: http://prntscr.com/gnq5ub not for the logo.
  About logo, please tell me what do you want I will add style for you.
  customCSS:
  ‘@media (min-width: 992px){
  .tb-stick-active .tb-header-wrap .tb-header-menu .tb-logo {
  height: 80px;
  }}’
  2.1. http://prntscr.com/gnq6t6 Logo overflow
  ‘ no need do anything’
  2.2. http://prntscr.com/gnq79h Logo fill in
  add more
  .tb-header-wrap .tb-logo a img{max-height: 100%;}
  3. It’s ok now.
  4. We fixed it.
  5. Please enable less option after you change color: http://prntscr.com/gnq945 and reload your site, after that, you can disable Less design again for faster loading!
- 09/22/2017 at 7:00 PM #9041
  
  studidf
  
  Hi Hoa,
  The site seems running well now, thanks!
  How can I change the image header?
  
  B R
- 09/22/2017 at 7:35 PM #9042
  
  studidf
  
  Hi again!
  Some issues:
  
  – I’m changing the shop settings but it doesn’t seem to make all the changes… 🙁
  
  – The custom widget 5 doesn’t show the image…
  
  – The Demo has not imported all product sample pages?
  
  Thnks
- 09/25/2017 at 8:45 AM #9122
  
  JWSThemes
  
  Hi again,
  
  We fixed it for you!
  About the sample product, you can add new the products that you want to show.
  
  Thanks!
- 09/25/2017 at 3:46 PM #9144
  
  studidf
  
  Hi,
  Sorry but I don’t see all the changes…
  -In my settings I put the sidebar on the left but it is showed on the right (single product)
  At the same time I would like that the only thing appears in the sidebar was the Category, nothing else, How can I delete Recent Products and Tags?
  
  -Could I delete or change Product Data Tabs from somewhere? I mean delete Reviews and Tags, for instance, and maybe add Nutrition.
  
  -In the menu section Service I put the Custom widget 5 for the last item (Accessories) but it doesn’t show any image…
  
  -Could you tell me how to change the image banner of every section, for instance the section Empresa (Company)? I didn’t find how to change this picture…
  
  Thnks
- 09/26/2017 at 8:47 AM #9176
  
  JWSThemes
  
  Hi again,
  
  1. We have fixed it for you already!
  2. You can disable Product Data Tabs at here: http://prntscr.com/gppiuv
  We removed Tags for you. The Woocommerce is supporting the tags as Tags, Review, Description, so we can’t add Nutrition tag for you. So sorry for the inconvenient!
  3. Please choose custom widget 5 at here: https://prnt.sc/gpp6hj
  4. Please go to edit the Empresa page and then change the image at here:
  http://prntscr.com/gpph8h
  
  Thanks!
- 09/26/2017 at 2:26 PM #9208
  
  studidf
  
  Hi,
  
  1. I can’t see the change: the sidebar is still on the right side with the same issues: Categories, Recent products and Tags. I need on the left sight and only with Category products.
  2. Ok
  3. Ok. Can I create new Custom widgets for another Megamenu of 6 columns?
  4. I’ve already done it but no change is showed…
  
  Thanks,
  - 09/27/2017 at 8:38 AM #9248
    
    JWSThemes
    
    Hi!
    1. Creat 6 columns http://prntscr.com/gq58y0
    2. Edit layout woocomerce http://prntscr.com/gq59ul & http://prntscr.com/gq5fs7
- 09/26/2017 at 3:03 PM #9211
  
  studidf
  
  Hi again,
  
  1. I’ve already modified the widget Woocomerce Shop Sidebar and Woocomerce Shop Single Sidebar to delete the sections that I don’t need but the sidebar at the Single Product is still showed on the right side.
  
  Thanks,
  
  Best Regards
- 09/27/2017 at 2:45 PM #9269
  
  studidf
  
  Hi!
  1.I already knew how to create 6 columns, my question is: how to create new Custom Widgets for the pictures of these new 6 columns?(custom_widgets.png)
  2. ok. I already did it but nothing changed
  3. How can I change the banner of the page?(banner.png)I did from Featured Image as you pointed me but also nothing changes…
  4. Can I delete the stick “New” on the product?
  
  Thanks,
  
  Attachments:
  You must be logged in to view attached files.
  - 09/28/2017 at 10:39 AM #9307
    
    JWSThemes
    
    Hi!
    1. Edit image titlebar : http://prntscr.com/gqlgja
    2. Creat 6 columns http://prntscr.com/gqli51 -> http://prntscr.com/gqljqn -> http://prntscr.com/gqlk88
    3. Hidden new product : http://prntscr.com/gqlnvr
- 09/28/2017 at 2:29 PM #9331
  
  studidf
  
  This reply has been marked as private.
  - 09/28/2017 at 4:16 PM #9338
    
    JWSThemes
    
    Hi!
    1. Hidden carousel: http://prntscr.com/gqo4gg
    2. Turn on button (Show Result Count) http://prntscr.com/gqocmt
    3. We added a menu function that you can customize. http://prntscr.com/gqoa5g
- 09/28/2017 at 4:50 PM #9343
  
  studidf
  
  This reply has been marked as private.
  - 09/29/2017 at 8:14 AM #9362
    
    JWSThemes
    
    Hi!
    1. Hidden carousel product http://prntscr.com/gqzzt0
    2. We have edited for you on the links page.
    3. http://prntscr.com/gqztyb On the system, we will get the default value for list product=3
    4. If this feature is hidden, the column selection will not work. http://prntscr.com/gqzvh4
    
    If you have any questions please contact us.
    Thanks you!
- 09/29/2017 at 2:42 PM #9392
  
  studidf
  
  This reply has been marked as private.
  - 09/29/2017 at 3:33 PM #9398
    
    JWSThemes
    
    Hi!
    Due to the large image size. So, we’ve edited the interface for you.
    Thanks you!
- 09/29/2017 at 3:57 PM #9399
  
  studidf
  
  This reply has been marked as private.
  - 09/29/2017 at 6:05 PM #9408
    
    JWSThemes
    
    Hi!
    We have fixed this problem for you.
    Please clear the cache by using ctrl + shift + r to run better.
- 09/29/2017 at 6:09 PM #9409
  
  studidf
  
  This reply has been marked as private.
- 10/05/2017 at 3:19 PM #9517
  
  studidf
  
  This reply has been marked as private.
- 10/05/2017 at 3:57 PM #9518
  
  JWSThemes
  
  Hi again,
  
  We can’t log into your site.
  http://prntscr.com/gtifgo
  Could you please give me FTP info.
  We will check and get back to you later.
  
  Thanks!
- 10/05/2017 at 4:02 PM #9519
  
  studidf
  
  This reply has been marked as private.
- 10/05/2017 at 4:04 PM #9520
  
  JWSThemes
  
  Hi again,
  
  Please give me your hostname!
  
  Thanks!
- 10/05/2017 at 4:19 PM #9522
  
  studidf
  
  This reply has been marked as private.
- 10/05/2017 at 4:27 PM #9523
  
  JWSThemes
  
  Hi studidf,
  
  What did you give me the information?
  It doesn’t FTP info.
  Please give me your FTP info correct!
  
  Thanks!
- 10/05/2017 at 4:35 PM #9524
  
  studidf
  
  This reply has been marked as private.
- 10/05/2017 at 4:52 PM #9525
  
  JWSThemes
  
  Hi studidf,
  
  You seem to have a litle mistake.
  That is also FTP info.
  You gave me your Cpanel account, but I need your FTP info.
  Please check again, and give it to me soon!
  
  Thanks!
- 10/05/2017 at 5:13 PM #9526
  
  studidf
  
  This reply has been marked as private.
  - 10/05/2017 at 8:42 PM #9530
    
    JWSThemes
    
    Hi studidf!
    We can not access fpt.
    Please let me know so that we can fix it for you.
    1. http://prntscr.com/gtm206
    2. http://prntscr.com/gtm3qr
- 10/05/2017 at 10:00 PM #9531
  
  studidf
  
  This reply has been marked as private.
  - 10/06/2017 at 7:45 AM #9543
    
    JWSThemes
    
    Hi studidf!
    We have fixed this problem for you.
    Thanks.
- 10/06/2017 at 1:50 PM #9555
  
  studidf
  
  This reply has been marked as private.
Author

Posts