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    • #8882

      I’ve downloaded the theme but I have several problems:

      – Demo 1 is not displayed correctly: the photo down the Slider rides over the Slider

      – I put margins for the logo but with the Scrolldown the margins disappear and the logo rides over

      – The Dropdown menu of “pages”, “gallery” and “blogs” is displayed different from the rest

      – The products are not visible

      – Styling Options color change does not work …

    • #8884

      Hi Studidf,

      Thanks for reaching us! And sorry for your issue.
      I can’t access your site. Please see the screenshot.
      http://prntscr.com/gmimax
      Waiting for your response!

      Thanks!

    • #8887
      This reply has been marked as private.
    • #8895

      Hi!
      Can you allow access from Asia? We have a dynamic IP, my recent IP is 207.244.77.173
      Thank you!

    • #8926
      This reply has been marked as private.
    • #8934
      This reply has been marked as private.
    • #8971

      Hi!
      So sorry, but we can’t access to your admin!

    • #8976
      This reply has been marked as private.
    • #8977

      Hi!
      I has just try to open it. but I can’t
      My IP has changed to 123.19.56.175 (as I said, we have dynamic IP)
      http://prntscr.com/gndjcv
      So sorry!

    • #8979

      Hi!
      Because you are activated under construction mode, so I can not see anything.
      You can try some guide

      1. Please add padding top 35px for second row in home, below slider
      http://prntscr.com/gnento
      2. Please tell me where did you add margin: http://prntscr.com/gner5s
      3. Please give me a screenshot.
      4. Maybe you did not import the product or you had not activated Woocommerce plugin before import dummy data http://prntscr.com/gnesaa
      5. After change color, you have to enable less option to take effect
      Thank you!

    • #8981
      This reply has been marked as private.
    • #8985

      Attached the menu_ok.png

    • #8995
      This reply has been marked as private.
    • #9005

      Hi!
      I try to reimport for you but it seem I dont have enough permission. Can you re-import or give me FTP infomation.
      Thank you!

    • #9006
      This reply has been marked as private.
    • #9014

      Hi!
      Hi! We noticed that your disk space has full. You need to delete some file. Please delete some file or tell me what do you want to remove
      Thank you!

    • #9015
      This reply has been marked as private.
    • #9016
      This reply has been marked as private.
    • #9035

      Hi,

      2. Your padding 20px right and left are set for level 1 item menu: http://prntscr.com/gnq5ub not for the logo.
      About logo, please tell me what do you want I will add style for you.
      customCSS:
      ‘@media (min-width: 992px){
      .tb-stick-active .tb-header-wrap .tb-header-menu .tb-logo {
      height: 80px;
      }}’
      2.1. http://prntscr.com/gnq6t6 Logo overflow
      ‘ no need do anything’
      2.2. http://prntscr.com/gnq79h Logo fill in
      add more
      .tb-header-wrap .tb-logo a img{max-height: 100%;}
      3. It’s ok now.
      4. We fixed it.
      5. Please enable less option after you change color: http://prntscr.com/gnq945 and reload your site, after that, you can disable Less design again for faster loading!

    • #9041

      Hi Hoa,
      The site seems running well now, thanks!
      How can I change the image header?

      B R

    • #9042

      Hi again!
      Some issues:

      – I’m changing the shop settings but it doesn’t seem to make all the changesā€¦ šŸ™

      – The custom widget 5 doesn’t show the imageā€¦

      – The Demo has not imported all product sample pages?

      Thnks

    • #9122

      Hi again,

      We fixed it for you!
      About the sample product, you can add new the products that you want to show.

      Thanks!

    • #9144

      Hi,
      Sorry but I don’t see all the changesā€¦
      -In my settings I put the sidebar on the left but it is showed on the right (single product)
      At the same time I would like that the only thing appears in the sidebar was the Category, nothing else, How can I delete Recent Products and Tags?

      -Could I delete or change Product Data Tabs from somewhere? I mean delete Reviews and Tags, for instance, and maybe add Nutrition.

      -In the menu section Service I put the Custom widget 5 for the last item (Accessories) but it doesn’t show any imageā€¦

      -Could you tell me how to change the image banner of every section, for instance the section Empresa (Company)? I didn’t find how to change this pictureā€¦

      Thnks

    • #9176

      Hi again,

      1. We have fixed it for you already!
      2. You can disable Product Data Tabs at here: http://prntscr.com/gppiuv
      We removed Tags for you. The Woocommerce is supporting the tags as Tags, Review, Description, so we can’t add Nutrition tag for you. So sorry for the inconvenient!
      3. Please choose custom widget 5 at here: https://prnt.sc/gpp6hj
      4. Please go to edit the Empresa page and then change the image at here:
      http://prntscr.com/gpph8h

      Thanks!

    • #9208

      Hi,

      1. I can’t see the change: the sidebar is still on the right side with the same issues: Categories, Recent products and Tags. I need on the left sight and only with Category products.
      2. Ok
      3. Ok. Can I create new Custom widgets for another Megamenu of 6 columns?
      4. I’ve already done it but no change is showedā€¦

      Thanks,

    • #9211

      Hi again,

      1. I’ve already modified the widget Woocomerce Shop Sidebar and Woocomerce Shop Single Sidebar to delete the sections that I don’t need but the sidebar at the Single Product is still showed on the right side.

      Thanks,

      Best Regards

    • #9269

      Hi!
      1.I already knew how to create 6 columns, my question is: how to create new Custom Widgets for the pictures of these new 6 columns?(custom_widgets.png)
      2. ok. I already did it but nothing changed
      3. How can I change the banner of the page?(banner.png)I did from Featured Image as you pointed me but also nothing changesā€¦
      4. Can I delete the stick “New” on the product?

      Thanks,

      Attachments:
      You must be logged in to view attached files.
    • #9331
      This reply has been marked as private.
    • #9343
      This reply has been marked as private.
    • #9392
      This reply has been marked as private.
      • #9398

        Hi!
        Due to the large image size. So, we’ve edited the interface for you.
        Thanks you!

    • #9399
      This reply has been marked as private.
      • #9408

        Hi!
        We have fixed this problem for you.
        Please clear the cache by using ctrl + shift + r to run better.

    • #9409
      This reply has been marked as private.
    • #9517
      This reply has been marked as private.
    • #9518

      Hi again,

      We can’t log into your site.
      http://prntscr.com/gtifgo
      Could you please give me FTP info.
      We will check and get back to you later.

      Thanks!

    • #9519
      This reply has been marked as private.
    • #9520

      Hi again,

      Please give me your hostname!

      Thanks!

    • #9522
      This reply has been marked as private.
    • #9523

      Hi studidf,

      What did you give me the information?
      It doesn’t FTP info.
      Please give me your FTP info correct!

      Thanks!

    • #9524
      This reply has been marked as private.
    • #9525

      Hi studidf,

      You seem to have a litle mistake.
      That is also FTP info.
      You gave me your Cpanel account, but I need your FTP info.
      Please check again, and give it to me soon!

      Thanks!

    • #9526
      This reply has been marked as private.
    • #9531
      This reply has been marked as private.
      • #9543

        Hi studidf!
        We have fixed this problem for you.
        Thanks.

    • #9555
      This reply has been marked as private.
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