Viewing 8 reply threads
  • Author
    • #6741


      I can navigate through the admin panel fine but when loading the homepage it takes forever… and still does not load

      please see this:

      What’s the problem?


    • #6742

      Hi Joao,

      There are several things you can do to speed up your website. First thing you need to do is consider adding a caching plugin to WordPress.

      We use and recommend W3 Total Cache. Another thing you can do is use a Content Delivery Network provider. We use and recommend MaxCDN (See our infographic about What is a CDN and Why you need it). You should also consider using a better web hosting provider. Shared hosts are usually slower. If you are receiving a lot of traffic, then you should consider moving to a VPS or a Dedicated server. Last but not least, check out our presentation about Maximizing Performance and Speeding up WordPress.

      Thank you!

    • #6767

      Hi Sophie,

      Thanks for your feedback.
      I’m we’ll aware of those options to speed up a website as I’m using WP for several years now.

      MY question is this site does not load AT ALL!

      It’s not a matter of speed as 5 or 10 minutes later it still doesn’t load the site.
      It’s for sure a matter of some bug or issue I cannot identify that is preventing the site to load normally.

      Here is where I need your tech assistance to verify what is in fact the problem that prevents the site from loading.

      (As a side note, it’s not recommendable to use a cache plugin while setting up the site, as it may prevent you from seeing the changes you’re making on the site)

      Thanks in advance,

    • #6776

      Please remove this line in you theme / header.php
      Or you can give me FTP info ( FTP server, FTP username, password, port) I will do it for you!

    • #6779

      Hi Huynh,

      Thanks for your help.
      I just changed the header.php as your indication.
      The page now loads so it must have silver some incompatibility.

      There is still some time for the page to load initially, Can you please have a look to see if you identify any other issues?

      I appreciate your help.

    • #6784

      Hello! I checked your site. Here is what I have seen:
      – Your resources are too large, After finishing editing your site, you can use W3 Total Cache to optimize it.
      – Your server spends too much time responding and sending files to the browser:

    • #6798

      Thanks Huynh.
      It seems before launching the site there’s not so much I can do then… Besides changing hosts.
      Do you think it’s worth it to ask the hosting company about this?
      If so, what exactly should I say? in technical terms I mean.

      Thanks again,

    • #6802

      I try to using cache, minify, compression… it still too slow. You could contact your host to know why it slow!

    • #6814

      Ok, I will.
      Thanks for your help.

Viewing 8 reply threads

You must be logged in to reply to this topic.