Home › Forums › Themes Support › DeerSmart – Multipurpose WooCommerce WordPress Theme › Import Demo content without losing my home page now
- This topic has 6 replies, 2 voices, and was last updated 6 years ago by JWSThemes.
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03/29/2018 at 7:21 PM #14203
Hello,
Is it possible to import the demo content without losing my site how it looks now.
I want to chose myself wich header and footer I want to add.
I don’t want directly a full homepage layout installed over mine.
So only import the content without changing anything.Thanks!
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03/30/2018 at 3:07 AM #14214
Hello,
I did the backup like advised on your website. A full backup and A content backup.
Then I installed the demo content.
When I tried to restore again to one of the backups I get an error.
4 mins ago Database restore: Failed to decode line 172592 from db file. Syntax error, malformed JSON
6 mins ago Database restore: Failed to decode line 172592 from db file. Syntax error, malformed JSON
I did everything like explained but still getting this error.
Can you restore the full backup? Otherwise I lost all my data.
And losing all data is certainly a big problem so I hope you can fix the error.Kind regards
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03/30/2018 at 3:37 AM #14215This reply has been marked as private.
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03/30/2018 at 8:19 AM #14223
Hi again,
It seems to WordPress have some trouble.
We activated the default theme to test.
And the error still show now.
http://prntscr.com/iyao1e
Please check it again!
You can contact to suppoter of the WordPress to request assistance.
Or you can try to install WordPress once again.
Thanks! -
03/30/2018 at 12:48 PM #14240
Hello,
I contacted the support of my hosting.
A wordpress specialist looked at the error and fixed it.
Screenshot https://ibb.co/iUj0Kn
Now I tried to restore the backup but problem stays the same.
Database restore: Failed to decode line 172331 from db file. Syntax error, malformed JSON
Can you look again -
03/30/2018 at 3:24 PM #14242
Hello I want this issue seen resolved today. This is costing me money and time.
Hosting provider told me nothing was wrong with wordpress installation and the problem is with the theme.
I don’t want to lose any data so please fix this properly. -
03/31/2018 at 11:28 AM #14282
Hi again,
To restore your content with the backup file, please hire a freelancer.
Our service isn’t include this.
Thanks for your understanding!
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