Home Forums Themes Support DeerSmart – Multipurpose WooCommerce WordPress Theme Import Demo content without losing my home page now

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    • #14203

      Hello,

      Is it possible to import the demo content without losing my site how it looks now.
      I want to chose myself wich header and footer I want to add.
      I don’t want directly a full homepage layout installed over mine.
      So only import the content without changing anything.

      Thanks!

    • #14214

      Hello,

      I did the backup like advised on your website. A full backup and A content backup.
      Then I installed the demo content.
      When I tried to restore again to one of the backups I get an error.
      4 mins ago Database restore: Failed to decode line 172592 from db file. Syntax error, malformed JSON
      6 mins ago Database restore: Failed to decode line 172592 from db file. Syntax error, malformed JSON
      I did everything like explained but still getting this error.
      Can you restore the full backup? Otherwise I lost all my data.
      And losing all data is certainly a big problem so I hope you can fix the error.

      Kind regards

    • #14215
      This reply has been marked as private.
    • #14223

      Hi again,

      It seems to WordPress have some trouble.
      We activated the default theme to test.
      And the error still show now.
      http://prntscr.com/iyao1e
      Please check it again!
      You can contact to suppoter of the WordPress to request assistance.
      Or you can try to install WordPress once again.
      Thanks!

    • #14240

      Hello,

      I contacted the support of my hosting.
      A wordpress specialist looked at the error and fixed it.
      Screenshot https://ibb.co/iUj0Kn
      Now I tried to restore the backup but problem stays the same.
      Database restore: Failed to decode line 172331 from db file. Syntax error, malformed JSON
      Can you look again

    • #14242

      Hello I want this issue seen resolved today. This is costing me money and time.
      Hosting provider told me nothing was wrong with wordpress installation and the problem is with the theme.
      I don’t want to lose any data so please fix this properly.

    • #14282

      Hi again,

      To restore your content with the backup file, please hire a freelancer.
      Our service isn’t include this.
      Thanks for your understanding!

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