blank page

[dioskey]

Hi, I just installed your theme on a fresh installed wordpress but the only thing shown is a blank page: https://princeps.it/
Watching the source It seems that only a part of the page is processed.

What I have to do?
Thanks

[dioskey]

Please give me the IP address that you use to navigate on my site; I need to redirect you to the right space to show the problem.

[JWSThemes]

Hi dioskey,

Thanks for reaching us! Please show me the way login to your site. I can’t access form login WP admin.

Thanks!

[dioskey]

Hi, on my host there is an htaccess that redirects everyone to the old website, except some specific IP addresses; these specific IP addresses are allowed to see the under construction wordpress.
So, to let you see my wordpress, I need to add your IP address to the whitelist.

Anyway, I managed to partially fix the problem; it seems that the theme cannot work without woocommerce installed and active.

I have two questions:
1- how can I use it without woocommerce? I don’t want any ecommerce functionality (and no cart visible, icon included)
2- I want to use your “Spa Update 2” (http://aqua.jwsuperthemes.com/home/homepage-2-spa-update/); how can I import this specific demo layout?

Thanks in advance,
Alberto

[Robert Nguyen]

Hi,

My IP: 123.19.227.191

1. please remove it: https://prnt.sc/f3h8h9 in all header layouts if you don’t want use woocommerce.

2. You can’t import specific Spa Update 2 page.

In aqua theme has import one click help you import all pages.

Thanks

[dioskey]

Hi, IP added, you should now be able to see wordpress.

1. ok, I’ll do it asap
2. OK but the pages of that layout are not loaded with the other pages…

Thanks

[dioskey]

Hi, some news for me? How to import also that layout (Spa Update 2)?

[JWSThemes]

Hi,

If you want to use the Hompage 2 Spa update, please make the steps below:
1. Go to Appearance -> Menus: http://prntscr.com/fxvcp3
2. Go to Settings -> Reading: http://prntscr.com/fxvd6c

Thanks!

[dioskey]

Ok but that demo (Spa2) is only present in the latest update (19/07) of your theme… Anyway, i reinstalled all, wordpress+aqua.
Now there is a continuous error generated by Revolution Slider: “Uncaught Cannot tween a null target”

How can I solve this?
The error is present only on some of your demo homepages, not all.

Thanks

[Robert Nguyen]

Hi,

I can’t login with your infor provided: http://prntscr.com/fyfeah

Please give me login url + password + user name .

Thanks

[dioskey]

Hi, I managed to do almost everything.

I have only some questions:
– how can I modify headers and footers?
– is there a page layout that simply represent a product (not an ecommerce product, but a simple catalogue product)?
– is there a page layout with the map in header (fullwidth) and a contact form?

Thanks in advance
Alberto

[dioskey]

There is a HUGE problem in this theme… the mobile menù doesn’t work on iOS!

You can see the problem also in your demoes: http://aqua.jwsuperthemes.com/home/homepage-2-spa-update/

Please fix this for yesterday! 😉 I need it working asap.

[JWSThemes]

Hi dioskey,

We can’t help you if we couldn’t log in to your site.
Please show me the way to login to your site. Please see this screenshot:
http://prntscr.com/fyr0ut

Waiting for feedback from you!

[dioskey]

The iOS problem is present also in your demo theme on your hosting.
Please read what I say before answer… I need a solution.
Do you tested your theme in iPhone/iPad?

[JWSThemes]

Hi!
What is the phone which you use? I checked it on my Iphone 6, It is working well.

Please check again!

Attachments:

You must be logged in to view attached files.

[dioskey]

Hi, to fix the problem I have done this mods:

in HEADER:
<a href="#" id="ro-hamburger" class="ro-hamburger visible-xs pull-right" style="z-index:999999999;" onclick="jQuery('body').toggleClass('ro-main-nav-opened');"><span></span></a>

commented this piece of code in main.js:

	/* Btn menu click */
	/*
	jQuery('#ro-hamburger').click(function(){
	//alert("CLK");
	jQuery('body').toggleClass('ro-main-nav-opened');
	});*/

Anyway… is there a way to modify 404 page? It seems to have fixed header and footer…

Thanks

[dioskey]

Hey, can you answer please? How can I modify the 404 page? I need normal headers and footer of the other pages. Thanks

[JWSThemes]

Hi dioskey,

To edit this page, please go to Page -> All Page -> Edit 404 page-> Scroll down -> Click on Header/Footer to edit …
If you have any trouble, please contact us to support.

Thanks!

[Author]

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