Home Forums Themes Support Passion WordPress Theme White blank screen

Topic Resolution: Resolved
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    • #8207

      The freelancer I hired to install this theme is having issues with the install.

      He states:

      “contact your theme author and tell them when we import theme data it shows White blank screen in my site even i tried everything disabling plugins and theme as well as extended Memory but same problem

      Thanks”

    • #8208

      Hi,

      Please, increase memory limit via wp-config.php. You can search how to increase via our forums.

      Disable Less Design in theme option.

      You also can find playlist : how to manual import data from our youtube.

    • #8209

      Hello,

      His response:

      ——

      “Yes, tell them I have already increased the memory limit but still have the issue. But I have disabled the less design option now site is showing like this http://handcrafts.co/ but it should be like the demo PLease post there Thanks”

      Thanks

    • #8210

      Hi,

      Please, add menu and config home.

      I will back on Monday and assist you. Sorry for delay.

    • #8219

      Hi,

      Could you please check admin login info? I can’t login.

      Please, config menu and choose home page:Appearance > Menu > choose location menu : http://prntscr.com/gazfd9 , https://www.youtube.com/watch?list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh&v=3OV3_pwCmQM

      Import option : https://www.youtube.com/watch?v=tRbGlL2t0JA&index=5&list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh

    • #8225
      This reply has been marked as private.
    • #8247

      Hi jxr2009,

      I’ve imported the dummy data for your site already. But I noticed that the site still need to resolve some issue.
      Could you please give me your FTP info? We will fix it for you.

      Thanks!

    • #8263

      host 198.252.106.85
      username handcraf
      password ndfjsdnj;sdnvjsdvn45i30
      port 21

      Thank You!

    • #8301

      Hi! Your freelancer did wrong. All is ok for you!

    • #8320

      Thank you very much!! My website looks great. Yeah, my freelancer wasn’t very good. But thanks to you, I can move forward now.

    • #8326

      Hello jxr2009,

      Wish you would have a beautiful & functional website.

      If you need our assistance again, please open a new ticket. And if you are happy with us, please give us star rating.

      Thank you so much for all your hard work with us :-*
      Kind Regards,

    • #10099

      Hello Hoa,

      The passion theme is great; however, at the bottom of the product page, there is a warning line at the bottom of page I want to remove:

      Page https://handcrafts.co/product/easter-gift-bag-3/

      Warning: Unterminated comment starting line 3 in /home/handcraf/public_html/wp-content/themes/passion/woocommerce/single-product/related.php on line 3

      Can you please login, or guide me to remove the warning.

      Thank you..

    • #10104

      Hi jxr2009,

      Could you please give me FTP?
      We will fix this for you.

      Thanks!

    • #10110
      This reply has been marked as private.
    • #10121

      Hi!
      I fixed it for you!
      Related product will be shown when you add more product to its category. You can change currency sign location here: http://prntscr.com/h19p00
      Thank you!

    • #10208

      Thank you for the screen shot of changing the currency location. I’m having issue on the checkout page. This appears between “street address” and “town/city”

      Notice: Undefined index: label in /home/handcraf/public_html/wp-content/themes/passion/woocommerce/checkout/form-checkout.php on line 135

      And on the cart page between “confirm order” and “continue shopping” I receive this message only on IPhone 7. The page looks normal on laptop.

      Notice: WC_Cart::get_checkout_url is deprecated since version 2.5! Use wc_get_checkout_url instead. in /home/handcraf/public_html/wp-includes/functions.php on line 3831

      And I receive this message on top of checkout page only when viewing on iphone 7

      Notice: WC_Cart::get_checkout_url is deprecated since version 2.5! Use wc_get_checkout_url instead. in /home/handcraf/public_html/wp-includes/functions.php on line 3831

      Thank you for the support, my ftp is still same

      host 198.252.106.85
      username handcraf
      password ndfjsdnj;sdnvjsdvn45i30
      port 21

    • #10282

      HI! I fixed all for you! Thank you for waiting!

    • #10284

      Hello,

      There are a’lot of problems still with the theme. I should have just left it alone, but I made things worse and starting to get frustrated. I’m at work and can’t go into details about the problem; however, if you visit the site, you can see them starting at the homepage missing logo and media library images to checkout button missing and still errors messages. At this point; I will pay to have complete functional website. just been frustrations man trying to get this theme going. But if you can look at the site and fix it; I would really appreciate it.

      Thanks for your support.

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