Home › Forums › Themes Support › Passion WordPress Theme › White blank screen
- This topic has 17 replies, 4 voices, and was last updated 6 years, 5 months ago by jxr2009.
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AuthorPosts
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08/20/2017 at 1:13 AM #8207
The freelancer I hired to install this theme is having issues with the install.
He states:
“contact your theme author and tell them when we import theme data it shows White blank screen in my site even i tried everything disabling plugins and theme as well as extended Memory but same problem
Thanks”
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08/20/2017 at 1:18 AM #8208
Hi,
Please, increase memory limit via wp-config.php. You can search how to increase via our forums.
Disable Less Design in theme option.
You also can find playlist : how to manual import data from our youtube.
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08/20/2017 at 1:35 AM #8209
Hello,
His response:
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“Yes, tell them I have already increased the memory limit but still have the issue. But I have disabled the less design option now site is showing like this http://handcrafts.co/ but it should be like the demo PLease post there Thanks”
Thanks
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08/20/2017 at 1:45 AM #8210
Hi,
Please, add menu and config home.
I will back on Monday and assist you. Sorry for delay.
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08/21/2017 at 7:44 AM #8219
Hi,
Could you please check admin login info? I can’t login.
Please, config menu and choose home page:Appearance > Menu > choose location menu : http://prntscr.com/gazfd9 , https://www.youtube.com/watch?list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh&v=3OV3_pwCmQM
Import option : https://www.youtube.com/watch?v=tRbGlL2t0JA&index=5&list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh
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08/21/2017 at 11:27 AM #8225This reply has been marked as private.
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08/22/2017 at 8:31 AM #8247
Hi jxr2009,
I’ve imported the dummy data for your site already. But I noticed that the site still need to resolve some issue.
Could you please give me your FTP info? We will fix it for you.Thanks!
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08/22/2017 at 11:47 AM #8263
host 198.252.106.85
username handcraf
password ndfjsdnj;sdnvjsdvn45i30
port 21Thank You!
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08/23/2017 at 11:03 AM #8301
Hi! Your freelancer did wrong. All is ok for you!
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08/23/2017 at 7:54 PM #8320
Thank you very much!! My website looks great. Yeah, my freelancer wasn’t very good. But thanks to you, I can move forward now.
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08/24/2017 at 7:42 AM #8326
Hello jxr2009,
Wish you would have a beautiful & functional website.
If you need our assistance again, please open a new ticket. And if you are happy with us, please give us star rating.
Thank you so much for all your hard work with us :-*
Kind Regards, -
10/24/2017 at 7:37 AM #10099
Hello Hoa,
The passion theme is great; however, at the bottom of the product page, there is a warning line at the bottom of page I want to remove:
Page https://handcrafts.co/product/easter-gift-bag-3/
Warning: Unterminated comment starting line 3 in /home/handcraf/public_html/wp-content/themes/passion/woocommerce/single-product/related.php on line 3
Can you please login, or guide me to remove the warning.
Thank you..
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10/24/2017 at 8:55 AM #10104
Hi jxr2009,
Could you please give me FTP?
We will fix this for you.Thanks!
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10/24/2017 at 11:06 AM #10110This reply has been marked as private.
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10/24/2017 at 3:15 PM #10121
Hi!
I fixed it for you!
Related product will be shown when you add more product to its category. You can change currency sign location here: http://prntscr.com/h19p00
Thank you! -
10/27/2017 at 1:55 AM #10208
Thank you for the screen shot of changing the currency location. I’m having issue on the checkout page. This appears between “street address” and “town/city”
Notice: Undefined index: label in /home/handcraf/public_html/wp-content/themes/passion/woocommerce/checkout/form-checkout.php on line 135
And on the cart page between “confirm order” and “continue shopping” I receive this message only on IPhone 7. The page looks normal on laptop.
Notice: WC_Cart::get_checkout_url is deprecated since version 2.5! Use wc_get_checkout_url instead. in /home/handcraf/public_html/wp-includes/functions.php on line 3831
And I receive this message on top of checkout page only when viewing on iphone 7
Notice: WC_Cart::get_checkout_url is deprecated since version 2.5! Use wc_get_checkout_url instead. in /home/handcraf/public_html/wp-includes/functions.php on line 3831
Thank you for the support, my ftp is still same
host 198.252.106.85
username handcraf
password ndfjsdnj;sdnvjsdvn45i30
port 21 -
10/30/2017 at 9:02 AM #10282
HI! I fixed all for you! Thank you for waiting!
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10/30/2017 at 9:30 AM #10284
Hello,
There are a’lot of problems still with the theme. I should have just left it alone, but I made things worse and starting to get frustrated. I’m at work and can’t go into details about the problem; however, if you visit the site, you can see them starting at the homepage missing logo and media library images to checkout button missing and still errors messages. At this point; I will pay to have complete functional website. just been frustrations man trying to get this theme going. But if you can look at the site and fix it; I would really appreciate it.
Thanks for your support.
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