Home › Forums › Themes Support › Blance – Clean, Minimal WooCommerce WordPress Theme › When a product option is clicked the product image turns in to a thumbnail
- This topic has 9 replies, 3 voices, and was last updated 5 years, 4 months ago by JWSThemes.
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AuthorPosts
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10/25/2018 at 10:26 PM #18523
Hi there,
When a product option is selected it turns the main product image in to a thumbnail. Any idea why?
Thanks in advance
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10/26/2018 at 2:36 PM #18531
Hi,
Thank you for contacting. You can disable all plugins and enable some plugins, which require
active.Maybe, it’s conflict some javascript from other plugins.
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10/26/2018 at 5:23 PM #18536
Hi there,
I have done this and the issue of the images and paypal express checkout not working when you aren’t logged in and have an empty basket still persist.
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10/29/2018 at 5:05 PM #18554
Hi again,
Sorry for keeping you waiting!
We still are finding the reason caused the issue.
Please give us some time!
We will be back later when have done.
Sorry for this inconvenience!
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10/30/2018 at 3:08 AM #18558
Hi there,
The Paypal Express issue has been resolved due to caching but the thumbnail issue still persists. It looks like it could be being caused in the file “wp-content/themes/fredafunk-child/woocommerce/single-product/product-image.php”
If you look for the lines 76-78 of this file, you’ll see that it’s checking whether a product has a thumbnail, then setting that thumbnail into the code. I’m not sure what exactly is triggering the thumbnail to then be displayed, but I think it could be in one of the theme’s JS or CSS files. -
10/30/2018 at 11:24 AM #18563
Hi again,
Sorry for keeping you waiting!
For the being time, the latest Woocommerce version has some error.
So please use the old version at this time. We will update WooCommerce in the latest theme version soon.
Thanks! -
10/30/2018 at 6:35 PM #18566
I cant do that as the database had been updated for the new version of woocommerce so it may break the site which I cannot risk.
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10/31/2018 at 5:03 PM #18580
Hi again,
Because, this is error caused by the WooCommerce.
So please waiting the latest version of this plugin. And then update it, your issue will be ok.
This is a issue same to you, please see it.
https://plugins.yithemes.com/yith-woocommerce-zoom-magnifier/product/yith-backpack/
Thanks! -
10/31/2018 at 5:19 PM #18581
When you select an colour option on that link it changes the image correctly. So it doesnt have the same issue.
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11/01/2018 at 7:57 AM #18591
Hi again,
We’re only show you that the WooCommerce plugin has error now.
So please waiting some time to update the latest version!
Thanks!
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