Home › Forums › Themes Support › VoGi WordPress Theme › Vogi theme options not working
- This topic has 13 replies, 3 voices, and was last updated 7 years, 4 months ago by JWSThemes.
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AuthorPosts
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11/02/2016 at 10:47 PM #1182
“page isnβt working” is displayed when trying to enter into theme options. (no matter where – header, footer or general settings).
please help -
11/03/2016 at 8:43 AM #1186
Hello there,
Thank you so much for using our theme and sorry for this trouble.
Could you please give me your FTP + Admin Login info? I’ll check the issue and get back to you soon.
Thank you so much for waiting for our response!
Kind Regards,
Sophie -
11/03/2016 at 4:59 PM #1209
is it safe to put login info here?
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11/03/2016 at 5:03 PM #1211
It is safe if you set your reply as private reply before submitting π
Thanks!
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11/03/2016 at 5:18 PM #1212This reply has been marked as private.
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11/07/2016 at 3:33 PM #1269
Did you solve the problem?
Can’t wait for your answer -
11/07/2016 at 4:26 PM #1270
Hello there,
Sorry and please accept my apology for not replying earlier. We are going to check and fix it right now. Please wait a while for our response!
Thanks so much for being patient with us!
Kind Regards,
Sophie -
11/07/2016 at 4:45 PM #1271
I see your site has not been imported demo content. Please:
– Increase the value of PHP max time, max_time_execute up to 60 http://prntscr.com/d43xaa;
– You could use One -Click demo data https://jwsuperthemes.com/forums/topic/how-to-use-one-click-import-demo-data/;
Or
– Manual import demo data https://www.youtube.com/playlist?list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh;
After having done, please tell me the result!
Kind Regards,
Sophie -
11/10/2016 at 2:07 AM #1368
Hello Sophie,
I have done everything step by step as instructed in your video https://www.youtube.com/watch?v=d87X8t7f78s
Unfortunately problem is still persistMoreover, before doing this I created a new database and installed Vogi theme from very begining.
Please help to solve this -
11/10/2016 at 9:39 AM #1379
Hi Agnetu,
We checked your config host : http://prntscr.com/d5cloq
PHP time limit (max_execute_time) should minimum 120
Please, increase that value. Then import again. We will assist you for importing. -
11/12/2016 at 10:58 PM #1472
Hi
I have increased php time limit to 120 sek
reimported VOGI theme, but still no luck.
Probmlem still persist.
Please help -
11/13/2016 at 6:29 PM #1477
Hi Agnentu,
Please, update PHP version to 5.4.x or greater. Currently, your PHP version 5.3.17 http://prntscr.com/d6o4l9
We will assist and manual import after you change PHP version.
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11/15/2016 at 6:08 PM #1525
Hi,
updating to PHP version 5.6 worked
thank you
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11/16/2016 at 9:45 AM #1537This reply has been marked as private.
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