Home Forums Themes Support VoGi WordPress Theme Vogi theme options not working

Topic Resolution: Resolved
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    • #1182

      “page isn’t working” is displayed when trying to enter into theme options. (no matter where – header, footer or general settings).
      please help

    • #1186

      Hello there,

      Thank you so much for using our theme and sorry for this trouble.

      Could you please give me your FTP + Admin Login info? I’ll check the issue and get back to you soon.

      Thank you so much for waiting for our response!

      Kind Regards,
      Sophie

    • #1209

      is it safe to put login info here?

    • #1211

      It is safe if you set your reply as private reply before submitting 🙂

      Thanks!

    • #1212
      This reply has been marked as private.
    • #1269

      Did you solve the problem?
      Can’t wait for your answer

    • #1270

      Hello there,

      Sorry and please accept my apology for not replying earlier. We are going to check and fix it right now. Please wait a while for our response!

      Thanks so much for being patient with us!

      Kind Regards,
      Sophie

    • #1271

      I see your site has not been imported demo content. Please:

      – Increase the value of PHP max time, max_time_execute up to 60 http://prntscr.com/d43xaa;

      – You could use One -Click demo data https://jwsuperthemes.com/forums/topic/how-to-use-one-click-import-demo-data/;

      Or

      – Manual import demo data https://www.youtube.com/playlist?list=PLBuSeip6M6GkVtj4PiAOlLaL3nsekT3bh;

      After having done, please tell me the result!

      Kind Regards,
      Sophie

    • #1368

      Hello Sophie,

      I have done everything step by step as instructed in your video https://www.youtube.com/watch?v=d87X8t7f78s
      Unfortunately problem is still persist

      Moreover, before doing this I created a new database and installed Vogi theme from very begining.
      Please help to solve this

    • #1379

      Hi Agnetu,

      We checked your config host : http://prntscr.com/d5cloq
      PHP time limit (max_execute_time) should minimum 120
      Please, increase that value. Then import again. We will assist you for importing.

    • #1472

      Hi

      I have increased php time limit to 120 sek
      reimported VOGI theme, but still no luck.
      Probmlem still persist.
      Please help

    • #1477

      Hi Agnentu,

      Please, update PHP version to 5.4.x or greater. Currently, your PHP version 5.3.17 http://prntscr.com/d6o4l9

      We will assist and manual import after you change PHP version.

    • #1525

      Hi,

      updating to PHP version 5.6 worked

      thank you

    • #1537
      This reply has been marked as private.
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