May 7, 2018 at 4:20 PM #15240
Hi, I just followed all the online documentations for this theme but i am running into problems. How do i change the logo? The theme options doesn’t work at all nothing works none of the customisations settings works even the general settings, header, footer etc nothing works WHEN I SELECTED HOMEPAGE 03 and HOMEPAGE 04. Are these pages hard coded such that they don’t accept dynamic changes? I AM GETTING DISAPPOINTED.
There is a problem with theme customisations especially on appearance. Changes made on Appearance > Customize is not matching with the ones on Theme Options even after refreshing them. I made a change on the Header design but when i click on a single product the header changes to something else.
There is also an issue with the scrolling of pages there is a lot of drugging, when i scroll downwards i have to wait for line 2 to 3 seconds for the page to scroll. This is not a hosting issue, internet speed or browser because even when i live preview the theme from themeforest i face the same problem yet other themes from other authors works fine.
Here is the wesite i am working on http://maxam.mobidev.co.ke/
May 7, 2018 at 4:45 PM #15246
I have also tried changing the slider arrow type but nothing works the theme seems not to have the fonts required to change the icons. When i go to slider revolution slider settings, navigation then try to change the slier arrows nothing works, i don’t like the prev and next TEXT SHOWING. WHERE ARE THE ARROWS ????
May 9, 2018 at 3:28 PM #15303
May 9, 2018 at 3:50 PM #15306
Sorry for the delay.
To change logo, header layout , footer layout, etc. Please edit HomePage 3 and Homepage 4 and change it here.
If you want to display global, please choose the “Global” value at the fields.
It will get value that you choosen at Theme Options.
We use Redux FrameWork.
So you can’t config at Customize. You should config everything in Theme Options.
And the last one, please go to edit the Slider and choose type navigation here.
If you have another question, please back here with us!
May 9, 2018 at 5:54 PM #15318
May 9, 2018 at 8:49 PM #15324
CAN YOU GUYS FIX THE INCONSISTENCY IN YOUR HOMEPAGE HEADER AND THE INDIVIDUAL PRODUCT PAGE HEADER ? STOP EVADING THE PROBLEM IT IS EASY TO SEE. When you click http://vineyard.jwsuperthemes.com/homepage-03/ THE HEADER HAS A LOGO ON THE LEFT BUT WHEN YOU SCROLL AND CLICK ON THE INDIVIDUAL PRODUCT http://vineyard.jwsuperthemes.com/product/chateau-la-commanderie/ THE LOGO BECOMES CENTRED. THIS IS EVIDENT ON THEMEFOREST. PLEASE FIX THIS QUICK TIME IS BAD ON MY SIDE. IF IT’S DIFFICULT TO FIX THIS A REFUND AND PAYMENT FOR TIME DAMAGES WILL DO. YOUR REPLIES ARE REALLY DELAYING.
May 10, 2018 at 10:38 AM #15340
Sorry for these issues!
We fixed them for you.
Please check it again!
May 11, 2018 at 4:04 PM #15384
I HAVE THE SAME PROBLEM WHEN I CLICK VIEW ALL PRODUCTS, http://maxam.mobidev.co.ke/?s=Vanilla&x=0&y=0&post_type=product THE HEADER ON ALL PRODUCTS HAS A CENTERED LOGO.
I would prefer is you send me instructions on how to fix this so that as i continue discovering on other pages i will be able to fix.
May 11, 2018 at 4:21 PM #15386
May 12, 2018 at 8:21 AM #15415
May 30, 2018 at 10:49 PM #16046
I have encountered a major problem with currency of products, i have tried changing the currency on the Woocommerce backend currency options to Ksh BUT it’s not working at all. Even on individual product page the currency is in Ksh. Can it be fixed?
May 31, 2018 at 8:02 AM #16051
June 5, 2018 at 7:54 PM #16213
Thanks for the above guidance on the currency display.
I have encountered another problem with invidual product view e.g ( http://maxam.mobidev.co.ke/product/warsteiner-beer/ ) The text block title has Vineyard on RELATED PRODUCTS section below the main product view, i would like to make an edit that to Maxam. I have tried locating where to edit the RELATED PRODUCTS section title but i can’t find where to make this change. Kindly assist with this.
June 6, 2018 at 7:50 AM #16224
September 1, 2018 at 3:11 PM #18088
I have just faced an issue with your template i some links are not clickable on browsers that are in macbook and iMac but work well in windows 10 browsers sometimes. The (left) side links on my account page and the i am not able to add products to the cart here is a link to my website http://maxam.mobidev.co.ke/shop/ . Also the menu(header) is completely broken in Safari browser when you start scrolling.
On all browsers on macbook/iMac when i click on the add to cart icon nothing happens noting is added to the cart.
The cursur on input box login is not blinking at all it looks as if there is no active cursor inside the input box
Even the links on checkout are not clickable. Genearly everything on shop page and my account is not working as expected.
Attached are the screenshots. Please i need your assistance sa soon as possible.
September 1, 2018 at 3:20 PM #18093
September 1, 2018 at 10:26 PM #18095
September 2, 2018 at 5:28 AM #18097
I did manage to fix the unclickable links on the myaccount page (http://maxamltd.com/my-account/). Now the issue i am still facing is the menu on safari browser and the ajax add to cart icon not working on the products page. The menu is completely not visible on safari browser.
Please help me out with these two issues. Attached are the screenshots.
September 2, 2018 at 5:51 AM #18103
Apologies for the many questions i have been asking and solving. I have realized it was the .ttf i was using on the style.css
I have managed to fix the menu issue on the safari browser, the only thing left is the add to cart AJAX add to cart buttons. At the woocommerce backend it is activated but on the http://maxamltd.com/shop/ the cart button when clicked is not adding products to the cart. The cart counter is not increasing.
Please help me out with this.
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