Home › Forums › Themes Support › DeerSmart – Multipurpose WooCommerce WordPress Theme › Unable to install DeerSmart theme, error msg The link you followed has expired
- This topic has 7 replies, 2 voices, and was last updated 5 years, 10 months ago by JWSThemes.
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AuthorPosts
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05/15/2018 at 3:09 AM #15465
Hello Team,
Unable to install DeerSmart theme, error msg
“The link you followed has expired
Please try again”
Could you please let me know why am I not able to install the theme.
Thanks,
Best Regards,
Ankita -
05/15/2018 at 8:40 AM #15475
Hi Ankita,
Thanks for contacting us!
Could you please activate the default theme(Twenty Seventeen) and send us Admin login detail?
We will check this issue.
And install the theme for you.
Looking forward to hearing from you! -
05/16/2018 at 1:29 PM #15535This reply has been marked as private.
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05/16/2018 at 1:31 PM #15536
Hi Hoa Ngo,
I have posted a private reply with the credentials, please let me know if you are able to view that, if not then I shall put the credentials directly in this post but I feel its unsafe to do so.
Thanks,
Regards,
Ankita -
05/16/2018 at 11:15 PM #15598
Dear Team,
Any update on the same?
Thanks,
Regards,
Ankita -
05/17/2018 at 8:16 AM #15606
Hi again,
We can’t login to your site.
Please check info again!
Thanks! -
05/17/2018 at 3:20 PM #15616
Hi Hao Ngo,
could you please use this password: P8za9He4)Rk%voa@Cl$jvpc1 for the user: hitechwpsupport.
I checked it 3 times and it is working for sure.
Thanks,
Best Regards,
Sid -
05/17/2018 at 4:19 PM #15620
Hi Sid,
We noticed that these values are too low.
http://prntscr.com/jizf6l
So, please contact your host and ask theme increase them for you.
And then please try to install and import the demo data.
If something wrong, please back here with us!
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