Home Forums Themes Support DeerSmart – Multipurpose WooCommerce WordPress Theme Unable to install DeerSmart theme, error msg The link you followed has expired

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    • #15465

      Hello Team,

      Unable to install DeerSmart theme, error msg

      “The link you followed has expired

      Please try again”

      Could you please let me know why am I not able to install the theme.

      Thanks,
      Best Regards,
      Ankita

    • #15475

      Hi Ankita,

      Thanks for contacting us!
      Could you please activate the default theme(Twenty Seventeen) and send us Admin login detail?
      We will check this issue.
      And install the theme for you.
      Looking forward to hearing from you!

    • #15535
      This reply has been marked as private.
    • #15536

      Hi Hoa Ngo,

      I have posted a private reply with the credentials, please let me know if you are able to view that, if not then I shall put the credentials directly in this post but I feel its unsafe to do so.

      Thanks,
      Regards,
      Ankita

    • #15598

      Dear Team,

      Any update on the same?

      Thanks,
      Regards,
      Ankita

    • #15606

      Hi again,

      We can’t login to your site.
      Please check info again!
      Thanks!

    • #15616

      Hi Hao Ngo,

      could you please use this password: P8za9He4)Rk%voa@Cl$jvpc1 for the user: hitechwpsupport.

      I checked it 3 times and it is working for sure.

      Thanks,
      Best Regards,
      Sid

    • #15620

      Hi Sid,

      We noticed that these values are too low.
      http://prntscr.com/jizf6l
      So, please contact your host and ask theme increase them for you.
      And then please try to install and import the demo data.
      If something wrong, please back here with us!

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