Home › Forums › Themes Support › Pain – Charity & Fundraise Non-profit WordPress Theme › Unable to install/activate the them

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    • 09/21/2018 at 9:03 AM #18271
      bcherisme

      I’m getting the following error message – Please assist
      Fatal error: Switch statements may only contain one default clause in /home2/dapartyi/public_html/bltechpro/albano.com/wp-content/themes/pain/framework/presets.php on line 26

    • 09/21/2018 at 9:25 AM #18274
      JWSThemes

      Hi bcherisme,

      Thanks for reaching us!
      Could you please send us Admin info?
      We will check and assist you to resolve it.
      Thanks!

      • 09/22/2018 at 9:31 PM #18286
        bcherisme

        Thanks for your reply
        how do I send admin info in a secure way

    • 09/24/2018 at 7:42 AM #18288
      JWSThemes

      Hi again,

      Please send it at this ticket!
      Don’t forget to set private for the next reply here!
      http://prntscr.com/kxvn91

    • 09/24/2018 at 7:38 PM #18293
      bcherisme
      This reply has been marked as private.
    • 09/25/2018 at 7:40 AM #18294
      JWSThemes

      Hi again,

      Please send us the link of the website!
      Thanks!

    • 09/26/2018 at 9:10 PM #18305
      bcherisme
      This reply has been marked as private.
    • 09/27/2018 at 7:53 AM #18308
      JWSThemes

      Hi again,

      It seems to your host has some trouble.
      http://prntscr.com/kz6eze
      Please contact your host to ask them to resolve this issue for you!
      And then please back here again!
      Hope to hear from you!

    • 09/27/2018 at 8:07 PM #18309
      bcherisme
      This reply has been marked as private.
    • 09/28/2018 at 9:01 AM #18310
      JWSThemes

      Hi again,

      We can’t access to the login form.
      http://prntscr.com/kzmc59
      So could you please activate the default theme or send us FTP info?
      Hope to hear from you soon!

    • 09/29/2018 at 8:27 AM #18320
      bcherisme
      This reply has been marked as private.
    • 10/01/2018 at 10:38 AM #18331
      JWSThemes

      Hi again,

      Could you please send us FTP info ( FTP server + FTP Username + FTP Password)?
      We will fix this issue for you.
      Thanks!

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