Home Forums Themes Support Vineyard WordPress Theme Unable to import Vineyard themes included Widgets- URGENT!

Topic Resolution: Resolved
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    • #1307

      Hi,

      Please help us!

      We are unable to import the widgets that came with the theme we have bought from you. After import, we get the demo data but no widgets area is empty.

      SOS!

      -atul

    • #1309

      Hello there,

      Thank you so much for using our theme!

      Sorry for the troubles! Could you please give me your FTP + Admin Login info? We’ll import widgets for you.

      Regards,
      Sophie

    • #1311
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    • #1312

      Hi there,

      Please check Widgets and tell me if it works properly?

      Thanks,
      Sophie

    • #1313

      Thanks, Sophie!

      Yes, its working 🙂

      Now, when we move from dev to production will we need you to move the widgets or will we be able to do so our self?

      Do let me know.

      -atul

    • #1340

      Hello there,

      You are able to do yourself, exactly, it will be working itself 🙂 Because the Widgets are imported correctly already.

      Yesterday, I checked and found that you imported an incorrect plugin, it’s the reason why the Widgets were not imported.

      You can have a look at this: https://www.youtube.com/watch?v=DY0IA3OgGjQ

      If you have any other questions, please feel free to contact us again!

      Kind Regards,
      Sophie

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