Home Forums Themes Support Paradise – Multipurpose Spa & Beauty WordPress Theme The following errors occur during demo installation

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    • #10234

      Demo installation error
      Failed to create tmp table _fwbk_wp_w3tc_cdn_queue. Unknown collation: ‘utf8_unicode_520_ci’

      and

      theme Options

      Header 1.2.3.4.5 How to change selection

      Header margin adjustment method

      Color
      When Preset Color Preset 1 is selected
      Main Color / Secondary Color can not be applied

    • #10240

      Hi Junlim choi,

      I noticed that the demo data imported unsuccessful
      So, I suggest you should import once again.
      But the current content can be lost.
      If you agree, we will do that for you.
      Waiting for your response!

      Thanks!

    • #10248

      Hi again,

      Could you please give your hostname?
      http://prntscr.com/h2zfm7
      Thanks!

    • #10256

      Hi junlim choi,

      We noticed that your site have some trouble. So, I can’t import the demo data for you.
      Could you please send me your FTP info (hostname + User + Pass)?
      We will check this and resolve it for you.

      Thanks!

    • #10263

      Hi,

      I did a bit more research on this and it looks like from what I found that the format utf8mb4_unicode_520_ci was introduced in MySQL 5.6, so this looks like it can cause issues with version pre 5.6 trying to use that format.

      Please, contact support host to update MySQL version 5.6. Then, use One Click Demo Data: https://www.youtube.com/watch?v=TjiPvlew3KU

      Or we will import demo data for you.

      • #10265

        Ok, thanks…

        the last question

        With current function ..
        Can I implement the theme manually without installing the demo?

        And
        Before the current server version
        I tested it. The demo was installed in PHP7.0, mariadb-10.0.x.
        But .. jws Core Install problem.

        HTTP 500 Internal server error.

    • #10273

      Hi junlim choi,

      You can implement the theme manually without installing the demo. The information to you.
      And the issue number 2, you can contact us when you have any trouble

      Thanks!

    • #10800

      Hi … I have one question.
      I want to change the main font.
      System font selection does not have the font you want

      The font I want is
      NOTO SANS KR ..

      Is there no way?

    • #10801

      Hi junlim choi,

      You can change font at here.
      http://prntscr.com/h9q7fz
      Thanks!

    • #10985

      I’m always thankful

      Previously asked fonts
      The Korean font, NOTO SANS KR, is shown as normal in Chrome
      I had a problem with Explorer .. I had to apply another font.
      There is no problem with other systems. There is a problem with this theme.

      I have one question.

      I want to adjust the header spacing.
      And where should the header top be controlled?

      Should I buy the WPBakery Page Builder?
      Is the current version just used and only the upgrade version?

      I would like to purchase another theme for another site.
      You have helped me with a problem installing the theme …

      If you buy a new one and ask for it … can you help me with the installation again?
      I have a lot of trouble to install .. ㅡ ㅡ

    • #10989

      Hi Junlim choi,

      1. Maybe your font isn’t compatible with Explorer.
      You can use the other font compatible with all browser.

      2. You can add some CSS line at Custom CSS to adjust the header spacing.
      You can drag and drop to add widget at Header Top at here
      http://prntscr.com/hbinv1

      3.
      You don’t need to buy the license for the WPBakery Page Builder plugin.
      When you want to Update it. You can deactivate -> delete it. And then go to Appearance -> Install Plugin to reinstall once again.

      4. We will assist you to install and import the dummy data if you have the demand.
      If you still have more question, please get back to us!
      Thanks!

    • #10991

      Instead of modifying the current default css
      Is it necessary to modify in custom css?

      header Want to reduce the menu spacing?
      header top Want to reduce height?
      If you want to change the color … If you want to aligns right?
      Could I have one sample?

      Sidebar Header When you add a widget to Paradise One Top Right
      center aligns …?

    • #11015
      This reply has been marked as private.
    • #11021

      Hi,

      Please, add custom CSS into Theme Option > CSS custom.

    • #11739

      When using JWSThemes post Grid

      In the explorer browser, the list output will return an error

      No problem with chrome browser

      post Grid settings order by Date select

      5th 9th 13th .. There are more etc.

      See link

      http://n-clinic.co.kr/wordpress/wp-content/uploads/2017/12/post_grid.png

    • #11756

      Hi junlim choi,

      Please update the IE browser up to the latest version!
      Thanks!

    • #11807

      My IE browser is the latest version

      IE browser 11
      version 11.125.16299.0
      update 11.0.49

    • #11817

      Hi . I fixed for you . You please check your site agian.

    • #11859

      Thanks for the fix.
      By the way. There was a new problem after the revision.

      There is no problem with the entire category list

      소식/방송/강연/칼럼

      But each category list looks like this

      소식/방송/강연/칼럼

      capture
      http://n-clinic.co.kr/wordpress/wp-content/uploads/2018/01/180108.gif

      Explorer and Chrome are all the same.

    • #11861

      Hi again,

      Please send us your FTP info again!
      It seems like you changed it.
      We can’t connect to your folder anymore.
      Looking forward to hearing from you!

    • #11865

      Not changed
      Again with the same information
      It seems to be due to the hosting automatic security setting ..
      Solved

    • #11945

      Please check it.

      #11859 //

    • #11957

      Hi junlim choi,

      That is alright for you now.
      Please check it!
      And sorry for the delay!

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