Home Forums Themes Support Paradise – Multipurpose Spa & Beauty WordPress Theme Site crash after installing demo content

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    • #9278

      Hi, just purchased the theme, installed it along with all suggested plugins, changed PHP settings to conform with the requirements of the demo content installer, started importing/installing demo, after 3-4 minutes i got just an exclamation mark and white screen.

      Help?

      Thanks

    • #9280

      Please find some screenshots attached. It crashes the website after “Database restore” step.

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    • #9294

      Apparently the jwstheme-option plugin is the problem. With it disabled, everything works well, the import, demo content, etc. Once I activate it, crashes the website.

    • #9295

      Apparently, that plugin doesn’t work with PHP7. As soon as I switch to 5.6, it works.
      Funny, I was confirmed pre-purchase that the site works with PHP7. I guess you guys have to update your plugin soon.

    • #9349

      I’ve switched hosting, reinstalled wordpress + paradise theme, imported demo content, now i get this:

      Fatal error: Switch statements may only contain one default clause in /home/nouveaut/public_html/wp-content/themes/paradise/framework/presets.php on line 28

      Runs on PHP 7.x.

    • #9354

      Disabling “Less Design” in Theme Options while in 5.6 fixes that.

    • #9396

      Hi,

      Thanks for reaching us!
      Could you please give me FTP info?
      We will check and fix it for you.

      Thanks!

    • #9410
      This reply has been marked as private.
    • #9424

      Hi again,

      Your site is alright now.
      Please check it!

      Thanks!

    • #9529

      Hi, I had to change hosting due to a server upgrade, and now I’m getting this error when importing Demo content:

      Failed to create tmp table _fwbk_nt_w3tc_cdn_queue. Unknown collation: ‘utf8mb4_unicode_520_ci’

      It stops after “database restore” showing this error.

      Thanks,
      Dan

    • #9598

      Please turn off the w3 total cache plugin when importing content

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