Home Forums Themes Support Aqua WordPress Theme Server issues

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    • #6257

      Hello there,

      I recently had an issue with getting your theme onto my server (https://jwsuperthemes.com/forums/topic/another-importing-sample-data-thread/) but that was resolved. One day later all of the theme files were completely deleted from the server and all of my work had been done (including the users!). Are there any known issues with your theme not working with hostgator servers? I’m quite aggravated at this moment because all of my work is now gone (don’t worry I won’t misplace any of my aggravation on any support!), and I am just trying to find answers. I contacted hostgator and they said it may be a theme issue so if you have any solutions as to why this happened and to make sure it doesn’t happen again it would be greatly appreciated.

    • #6301

      Hi,

      I can’t login with your info provided.

      Please give me admin login, FTP info.

      I’ll check it again

      Thanks.

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