Home Forums Themes Support Petta WordPress Theme Responsive Menu on Samsung Galaxy S4

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    • #16915

      Hello,

      currently we have problems with the responsive menu. With a Samsung Galaxy S4 (only in the Standard Browser, on Chrome it works), the menu is permanently displayed when the page is called up and can not be closed. Is there already a solution for this?

      LG Stephan

    • #16923

      Hi LG Stephan,

      Thanks for reaching us!
      Could you please send us Admin login detail?
      We will check and fix this issue for you.
      Thanks!

    • #16946
      This reply has been marked as private.
    • #16983

      Hi again,

      We checked it for you.
      But we can see it works well now.
      You can click on hamburger menu to close the menu on the mobile.
      Thanks!

    • #17053

      Hello,

      can you please fix that the menu is always closed at the beginning and not open?

      Best regards,
      Stephan

    • #17153

      Hi again,

      What do you meant?
      Could you please let us know more detail?
      Thanks!

    • #17184

      Hello,

      when you come to the website with the Samsung Galaxy, the menu should not be open. It makes no sense if the menu is opened in advance and must be closed via the Hamburger menu.

      Best regards,

      Stephan

    • #17443

      Hello,

      is there any new information? We would like to have a solution this week!

      Best regards,

      Stephan

    • #17456

      Hi again,

      Sorry for the delay!
      We checked this but we can’t see this issue.
      So Could you please send us a video for this?
      Thanks!

    • #17487

      Hello, the customer informed us that as soon as he enters the website the menu will be opened. However, this only occurs with a Samsung Galaxy S4.

      Best regards,

      Stephan

    • #17500

      Hi myspeex,

      We fixed this for you.
      Could you please thanks to customer test help us.
      Thanks!

    • #17603

      Hello, Now the menu is no longer loaded when the page is opened, but it can not be opened at all anymore.

      Best regards

      Stephand

    • #18303

      Hello,

      we still get no answer? Can you please check the issue?

      Its important to fix the issue this Week!

      Best regards

      Stephan

    • #18304

      Hi myspeex,

      Could you please send us some screenshot for this?
      We checked and don’t see this issue as you said.
      Thanks!

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