Home › Forums › Themes Support › The Brand WordPress Theme › Problem in theme option settings
- This topic has 11 replies, 4 voices, and was last updated 7 years, 5 months ago by kadyee.
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10/30/2016 at 11:39 PM #987
Hi there!
I ve got problem after installing the theme, which is not able to get into the pages of theme option setting.
My site is popars.com
all pages regarding theme options at the back stage cannot be loaded.
Would you advice how to fix it? Thanks -
10/30/2016 at 11:47 PM #989
Hi,
Thank you for contacting. Please, send FTP and admin login to us. You should check set private as private reply.
We will check and assist you.
Regards,
Vick -
10/30/2016 at 11:48 PM #990This reply has been marked as private.
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10/31/2016 at 11:44 PM #1058This reply has been marked as private.
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11/01/2016 at 7:55 PM #1132
Dear Vic,
i ve seeked the help from my host and they ve transferred to a server that can meet your time limit. would you help checking if its ok now? thanks!! -
11/02/2016 at 7:40 AM #1133
Hi,
Please, send full server info to us. We will config and import for you.
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11/02/2016 at 10:48 PM #1183This reply has been marked as private.
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11/07/2016 at 11:57 AM #1268
Hello Vick!
I am able to go into the theme setting now. Thanks for help.
So do you find the server info i provided in the previous reply useful?
Are you going to import demo data for me? As it’s difficult to start creating content without demo data in it!Thanks very much!!
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11/10/2016 at 12:21 AM #1365
HELLO???
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11/10/2016 at 10:42 AM #1382
Hi Kadyee,
Sorry for delay. We checked and import manual for you. Cause : PHP time limit low. So, import fail.
Please, check and change images, logo
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11/10/2016 at 2:25 PM #1404
Hello,
May I close this topic? ^^ We will follow you in another one.
Thank you so much for using our theme and all your hard work with us, Kadyee.
Kind Regards,
Support Team -
11/10/2016 at 3:12 PM #1407
no pronlem, thankS 🙂
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