Home Forums Themes Support The Brand WordPress Theme Problem in theme option settings

Topic Resolution: Resolved
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    • #987

      Hi there!

      I ve got problem after installing the theme, which is not able to get into the pages of theme option setting.
      My site is popars.com
      all pages regarding theme options at the back stage cannot be loaded.
      Would you advice how to fix it? Thanks

    • #989


      Thank you for contacting. Please, send FTP and admin login to us. You should check set private as private reply.

      We will check and assist you.


    • #990
      This reply has been marked as private.
    • #1058
      This reply has been marked as private.
    • #1132

      Dear Vic,
      i ve seeked the help from my host and they ve transferred to a server that can meet your time limit. would you help checking if its ok now? thanks!!

    • #1133


      Please, send full server info to us. We will config and import for you.

    • #1183
      This reply has been marked as private.
    • #1268

      Hello Vick!

      I am able to go into the theme setting now. Thanks for help.

      So do you find the server info i provided in the previous reply useful?
      Are you going to import demo data for me? As it’s difficult to start creating content without demo data in it!

      Thanks very much!!

    • #1365


    • #1382

      Hi Kadyee,

      Sorry for delay. We checked and import manual for you. Cause : PHP time limit low. So, import fail.

      Please, check and change images, logo

    • #1404


      May I close this topic? ^^ We will follow you in another one.

      Thank you so much for using our theme and all your hard work with us, Kadyee.

      Kind Regards,
      Support Team

    • #1407

      no pronlem, thankS 🙂

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