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    • #4930

      Hi Guys,
      sorry for writing former in the bug console.

      Here now my issue:
      some plugins won’t install, because they are forbidden for download.

      Thanks for help
      Edgar

    • #4942

      Could you please remove this warning temporarily: http://prntscr.com/etet0b so that we can access your site to check.

      And also please give me a visible screenshot.

      You can find solution from this article: http://www.wpbeginner.com/plugins/why-cant-i-add-or-install-plugins-in-wordpress/

      Kind Regards,
      Sophie

    • #4955

      Hi Sophie,
      I do not know where this Authentication Error comes from.
      Can you please tell me where you get it.
      (can you please try this url: http://www.fischteich-schwendt.at/quellfisch-resort/wp-admin/)

      Alternativ:
      I can give you a Teamviewer Login to access it from my PC

      Screenshot is attached.

      Thank you
      Best Regards Edgar

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    • #4957

      I think it might be an IP prevention. Unblock our IP country then it’ll disappear.

      Kind Regards,
      Sophie

    • #4958

      Hi Sophie,
      I do not do it, maybe my provider, I´l ask him,
      which IP or country is it ?

      Thanks
      Best Regards
      Edgar

    • #4959

      You can ask them to give us credentials, that’s fine!

      Kind Regards,
      Sophie

    • #4966

      Hi Sophie,
      can you try now,
      my provider has deactivated the IP prevention.

      Thanks
      Edgar

    • #4976
      This reply has been marked as private.
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