Home Forums Themes Support Vineyard WordPress Theme Plugin installation fail

Topic Resolution: Not Resolved
Viewing 16 reply threads
  • Author
    Posts
    • #2271

      Hi, I am having problems with the installation of 4 of the 11 plugins existent in the theme. Can you please help me?

      Visual Composer
      Contact form 7
      Newsletter
      YiTH woocommerce compare

      the answer that i get is:

      Installing Plugin: Visual Composer
      Downloading install package from http://jwsthemes.com/updrage_plugins/js_composer.zip…

      Unpacking the package…

      Installing the plugin…

      Destination folder already exists. /customers/c/b/e/divin.dk/httpd.www/wp-content/plugins/js_composer/

      Plugin install failed.

      TGMPA v2.6.1
      Return to Required Plugins Installer

    • #2289

      Hi there,

      Thank you for contacting us and sorry for the thread you are facing!
      Could you please give us your Admin + FTP Login info?

      Kind Regards,
      Sophie

    • #2386

      HI there,

      I think this error from your host, You should contact support host to fix it,

      http://prntscr.com/dm3sqg

      Thanks for your waiting.

    • #2387
      This reply has been marked as private.
    • #2397
      This reply has been marked as private.
    • #2399
      This reply has been marked as private.
    • #2414

      Is there someone that can give me an answer??
      If i will not be able to make this theme work properly in the following days i will not be using it…

    • #2415

      Hi there,

      I’m so sorry everything has come with you. But this issue from Visual Composer plugin when you update it.

      http://prntscr.com/dmjeib

      I fixed it for you. Please check it again.

      Thanks for your waiting.

      • #2416

        Many many 10x Robert 🙂

        I hope i will not bother you again 😀

    • #2464

      😀

      Be free to contact us again if you have any other questions!

      Thank you for all of your hard work!

      Kind Regards,
      Support Team

    • #3235

      It seems the newsletter plugin recommends some extensions. When i try to install them i get the error:
      An error occurred while installing ElasticEmail (beta): Download failed. Forbidden.

      I have added also some pictures so you can see better what i mean.
      what could be the cause?

      Attachments:
      You must be logged in to view attached files.
    • #3811
      This reply has been marked as private.
    • #3824

      Hello,

      You seem to have all installed plugins already. If you have any other questions, Please continue.

      Thanks

      • #3945

        The newsletter plugin is making problems and i did not installed it anymore. When i install it and i activate it the website crushes.

        I have used mail chimp for the newsletter function as an html embedded code. If the newsletter you provided stays uninstalled will there be any problems with the theme?

    • #3946

      And yet another problem, i can not activate my ssl certificate because the images load as http and not https. What should i Do?

      My domain and host said the developers of the theme may be able to help, without ssl i can not use stripe in my webshop

    • #3947

      Picture with the problem above

      Attachments:
      You must be logged in to view attached files.
    • #4000

      Hello,

      Thanks for contact our support.

      Please give me login url and any screenshot about these issues, I’ll fix it for you

      Thanks

      • #4035

        I have tried to send the information 2 times but it does not appear as posted.
        The website is on http://www.divin.dk, and you can find the login information above

    • #4039

      Hello.

      Please upload missing images.
      http://prntscr.com/eheeim
      http://prntscr.com/ehe9oj

      I installed neswsletter plugin and it’s now working properly.

      http://prntscr.com/ehebfp

      Thanks.

      • #4057

        What about the other problem.. that was more important??
        The website still appears as unsafe even if the ssl is active.

        Picture 1 is how my website appears , picture 2 it is how it is supposed to appear…

        Attachments:
        You must be logged in to view attached files.
      • #4062

        In the widget with the language and currency i need only as currency DKK and language Danish. I do not need euro or another language. Can they be taken out?

        This one was solved. 🙂

        Please do not forget about my previous question

    • #4066

      Hi there,

      Please add this skype address to be supported directly: vietpro123

      Thank you,

Viewing 16 reply threads

You must be logged in to reply to this topic.