Home › Forums › Themes Support › Venus – VIP Shop WordPress Theme › one click Impor data –> White page
- This topic has 13 replies, 3 voices, and was last updated 6 years, 4 months ago by JWSThemes.
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AuthorPosts
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10/30/2017 at 8:18 PM #10306
hi ,
import the demo data with a single click demo importer after installing all the required Plugins
Then on my page the “white page” of my site appears and I do not know how to solve it
Please I need help, you could look at my site and solve the problem
thanks! best regards
Bruno -
10/31/2017 at 9:26 AM #10319
Hi bgelman,
Could you please give me your FTP login details?
We will check and get back to you later.
Thanks! -
10/31/2017 at 7:39 PM #10333This reply has been marked as private.
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11/01/2017 at 8:41 AM #10350
Hi bgelman,
Please give us your FTP login details once again!
We can’t access your folder.
Please check this!Thanks!
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11/01/2017 at 7:03 PM #10382This reply has been marked as private.
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11/03/2017 at 8:36 AM #10428
Your ftp can not connect.
Please add this code to wp_config.php. I can know where the error
http://prntscr.com/h5jk9hdefine(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true); -
11/03/2017 at 8:04 PM #10448
Done! i put the code in the wp-config
Thanks!
Bruno -
11/04/2017 at 9:02 AM #10468
It seems that no error has occurred.
Would you please send me your web hosting information I can access your cpanl. Thank -
11/06/2017 at 9:56 PM #10510This reply has been marked as private.
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11/09/2017 at 10:21 AM #10650
Hi again,
Seems to you changed your FTP info.
We can’t access anymore.
Please send us to me again!
Thanks!-
11/09/2017 at 6:30 PM #10678This reply has been marked as private.
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11/10/2017 at 10:25 AM #10703
Hi bgelman,
We have checked this info.
It seems you have blocked access from Asia, please contact the host to open the block.Thanks!
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11/13/2017 at 7:05 PM #10812This reply has been marked as private.
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11/15/2017 at 8:03 AM #10879
Hi bgelman,
We checked for you.
And we tried delete our theme to import the dummy data for you once again.
But the issue still exists even we deleted the theme.
So the issue doesn’t come from our theme.
Please check this problem.
Hope you resolve it soon!
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