Home Forums Themes Support Venus – VIP Shop WordPress Theme one click Impor data –> White page

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    • #10306

      hi ,

      import the demo data with a single click demo importer after installing all the required Plugins

      Then on my page the “white page” of my site appears and I do not know how to solve it

      Please I need help, you could look at my site and solve the problem

      thanks! best regards
      Bruno

    • #10319

      Hi bgelman,

      Could you please give me your FTP login details?
      We will check and get back to you later.
      Thanks!

    • #10333
      This reply has been marked as private.
    • #10350

      Hi bgelman,

      Please give us your FTP login details once again!
      We can’t access your folder.
      Please check this!

      Thanks!

    • #10382
      This reply has been marked as private.
    • #10428

      Your ftp can not connect.
      Please add this code to wp_config.php. I can know where the error
      http://prntscr.com/h5jk9h

      define(‘WP_DEBUG’, true);
      define(‘WP_DEBUG_LOG’, true);

    • #10448

      Done! i put the code in the wp-config

      Thanks!
      Bruno

    • #10468

      It seems that no error has occurred.
      Would you please send me your web hosting information I can access your cpanl. Thank

    • #10510
      This reply has been marked as private.
    • #10650

      Hi again,

      Seems to you changed your FTP info.
      We can’t access anymore.
      Please send us to me again!
      Thanks!

      • #10678
        This reply has been marked as private.
    • #10703

      Hi bgelman,

      We have checked this info.
      It seems you have blocked access from Asia, please contact the host to open the block.

      Thanks!

    • #10812
      This reply has been marked as private.
    • #10879

      Hi bgelman,

      We checked for you.
      And we tried delete our theme to import the dummy data for you once again.
      But the issue still exists even we deleted the theme.
      So the issue doesn’t come from our theme.
      Please check this problem.
      Hope you resolve it soon!

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