Home Forums Themes Support Aqua WordPress Theme Mobile Site Not Responding

Viewing 3 reply threads
  • Author
    Posts
    • #8136

      I want to get rid of the cart icon on the mobile site.
      Also, the mobile site is not responsive and the navigation menu does not work.

    • #8148

      Hi there,

      Thanks for reaching us.
      And sorry for your issue.
      please check on ftp:.hataccess some values below.
      php_value upload_max_filesize 1000M
      php_value post_max_size 2000M
      php_value memory_limit 3000M
      php_value max_execution_time 300
      php_value max_input_time 300

      http://prntscr.com/g9xvbb
      https://premium.wpmudev.org/blog/increase-memory-limit/

      Otherwise, you can contact your host to increase the max upload time value for your site.
      After that, we will help you resolve it.
      Looking forward to your response!

      Regards.

      • #8153

        Ummm what did you do to my site and why is it not appearing on my control panel. This is a business website and I cannot afford it to be down for the amount of time is has been. Did you backup my files? This is very unprofessional.

    • #8154

      [quote quote=8148]Hi there,

      Thanks for reaching us.
      And sorry for your issue.
      please check on ftp:.hataccess some values below.
      php_value upload_max_filesize 1000M
      php_value post_max_size 2000M
      php_value memory_limit 3000M
      php_value max_execution_time 300
      php_value max_input_time 300

      http://prntscr.com/g9xvbb

      How to Increase the Maximum Upload and PHP Memory Limit

      <iframe class=”wp-embedded-content” sandbox=”allow-scripts” security=”restricted” style=”position: absolute; clip: rect(1px, 1px, 1px, 1px);” src=”https://premium.wpmudev.org/blog/increase-memory-limit/embed/#?secret=knZRu5l4Io&#8221; data-secret=”knZRu5l4Io” width=”600″ height=”338″ title=”“How to Increase the Maximum Upload and PHP Memory Limit” — WPMU DEV Blog” frameborder=”0″ marginwidth=”0″ marginheight=”0″ scrolling=”no”></iframe>

      Otherwise, you can contact your host to increase the max upload time value for your site.
      After that, we will help you resolve it.
      Looking forward to your response!

      Regards.

      [/quote]

      I was able to change 2 of 5 values to the value you suggested but 2 of them I maxed out the allowed amount.

      I understand you are busy helping others but I need to have the site up and running very soon as I am leaving out of town for a wedding and cannot afford the site to be down for 3 business days. I tried to re-upload the theme but wordpress is not allowing me.

      Attachments:
      You must be logged in to view attached files.
    • #8179

      Hi peterchaney,

      We fixed it for you. Please check it.
      Your data won’t be lost. So, we aren’t back up your file.
      If something wrong, please contact us.

      Regards.

Viewing 3 reply threads

You must be logged in to reply to this topic.