Home › Forums › Themes Support › Paradise – Multipurpose Spa & Beauty WordPress Theme › Mobile menu dropdown not working

Topic Resolution: Resolved
Viewing 4 reply threads
  • Author
    Posts
    • 10/18/2018 at 1:15 AM #18449
      InsaneZombie

      Hi,

      Firstly I would like to say that this is a great theme!

      I am however experiencing an issue that if you click on the mobile menu icon the menu opens but there is no sub-menus displaying. When viewing with a PC then the sub-menus drops down but not on tablet or mobile. I need some assistance in getting it to work please.

      Thank you!

      Attachments:
      You must be logged in to view attached files.
    • 10/19/2018 at 9:02 AM #18456
      JWSThemes

      Hi again,

      Sorry for keeping you waiting!
      We checked this issue.
      And it seems to the reason caused by one of the plugins that you installed before that.
      Please check it and deactivate them!
      Thanks!

    • 10/19/2018 at 12:31 PM #18458
      InsaneZombie

      Hi,

      Thank you for your reply. I have de-activated any additional plugins as per your recommendation but the problem is still there.

    • 10/19/2018 at 4:38 PM #18468
      JWSThemes

      Hi again,

      Please check this plugin!
      http://prntscr.com/l7vfgu
      This is the reason caused error in the menu mobile.

    • 10/19/2018 at 8:24 PM #18475
      InsaneZombie

      Hi,

      Thank you so much for that. I missed that pluggin when I de-actived the plugins.

      Have an awesome day!

  • Author
    Posts
Viewing 4 reply threads

You must be logged in to reply to this topic.