Home › Forums › Themes Support › Preschool WordPress Theme › Mobile Menu and Search not working in "Mobile Mode" – works on the demo site
- This topic has 17 replies, 4 voices, and was last updated 6 years, 6 months ago by sidd2211.
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09/11/2017 at 7:12 AM #8676
Hello,
The mobile menu and search button appear to do nothing on my site, but they are working on the demo site. Please help me with this. I have tested this on a mobile browser (on my phone) and on a full-size browser that is made narrow in order to have the theme enter ‘mobile mode.’
I am using the latest version of Preschool that I downloaded from Evanto Market just today.
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09/11/2017 at 7:37 AM #8677
Thank you for using our theme and sorry for this thread.
Could you please give me your FTP info? Please set next reply as private reply. I’ll check and get back to you.
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09/11/2017 at 8:51 AM #8681This reply has been marked as private.
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09/14/2017 at 10:00 AM #8752
Hello,
I sent you the FTP information that you requested a few days ago and I’d like to know if you have any updates on the changes, because it’s still not working.
Thanks,
Alex -
09/15/2017 at 7:41 AM #8803
Hi again,
Sorry for the delay.
Please send me password.
Waiting for feed back from you.Thanks!
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09/15/2017 at 10:54 AM #8820This reply has been marked as private.
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09/16/2017 at 7:36 AM #8843
I fixed for you . Please check your site again.
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09/16/2017 at 12:18 PM #8853This reply has been marked as private.
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09/16/2017 at 1:03 PM #8854
Hi again,
It won’t be influenced when you update the new version.
Thanks!
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09/25/2017 at 6:42 PM #9148
Hello ,
I am having the same issue with latest update , here is my site – http://acewildcats.com/please help me to short out this issue
Thanks
Sid -
09/27/2017 at 3:57 AM #9239
Anybody will reply on this please ? its super urgent for me
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09/27/2017 at 4:38 AM #9242
I sent the theme developer my FTP login details and they updated some files to fix the problem.
You will likely have to do the same thing.
I don’t know why they haven’t responded yet.
Good luck.
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09/27/2017 at 8:49 AM #9255
Hi sidd2211,
Please give me your FTP info correct!
We will fix it for you.
And we remind you should extend the support period.Thanks!
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09/27/2017 at 8:45 PM #9293This reply has been marked as private.
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09/29/2017 at 1:18 AM #9356
Can you please update me for the same ?
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09/30/2017 at 2:40 PM #9427
Hello,
Can anybody help me out in this ?looking for your reply
Thanks
Sid -
10/03/2017 at 7:52 AM #9456
Hi again,
We have fixed for you.
Please check it again.Thanks!
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10/03/2017 at 11:30 AM #9468
Ok thanks, I will check
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