Home › Forums › Themes Support › Paradise – Multipurpose Spa & Beauty WordPress Theme › Menu problems and Services
- This topic has 15 replies, 2 voices, and was last updated 5 years, 11 months ago by JWSThemes.
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AuthorPosts
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03/13/2018 at 6:22 PM #13475
Hi, I have two problems, one is the menu that is not seen in four colomnas and the other is that the Services do not have any editor.
Thank you very much for your help -
03/14/2018 at 3:07 PM #13526
Hi Clyon,
Please enable Visual Composer at the Service sections here!
https://prnt.sc/iqyfgs
About menu, we will fixed it for you.
Thanks! -
03/14/2018 at 6:41 PM #13559
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03/14/2018 at 7:17 PM #13561
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03/15/2018 at 5:20 PM #13613
I can not see the menu on the smartphone
thank you so much for your attention
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03/16/2018 at 5:02 PM #13660
Hi again,
We fixed the errors for you.
But about menu mobile, we can’t see this issue.
Please clear your cache, and check it once again.
Thanks! -
03/16/2018 at 6:19 PM #13663
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03/17/2018 at 7:50 AM #13676
Hi Clyon,
Please make sure that you cleared all cache on the browser and device!
If something wrong, please back here again!
Thanks! -
03/17/2018 at 3:32 PM #13694
I have already erased all the cache in the browser and the device has also been tested on my companion’s iphone 7 and it does not look
thank you very much
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03/17/2018 at 4:41 PM #13695
Can you tell me how to update the theme please?
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03/19/2018 at 7:45 AM #13708
Hi again,
To update theme please follow this steps below.
1. Download the latest theme on ThemeForest.
2. Activate the default theme.
3. Delete old theme version.
4. Install new theme version.
5. Activate all required plugins.
However, I think you should back up before updating the latest version.Thanks!
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04/05/2018 at 4:58 PM #14435
Hi I still can not see the menu on apple smartphones or 6,7,8.
thank you so much for your attention -
04/06/2018 at 10:56 AM #14459
Hi Clyon,
Please check again!
We can see the menu mobile works well on the iphone 6,7,8 now.
http://prntscr.com/j1jz3a
And please make sure you clear cache before test.
Thanks! -
04/07/2018 at 11:27 PM #14499
I followed these steps
To delete the history and cookies, click Settings> Safari> Clear history and website data. …
To delete the cookies and keep the history, press Settings> Safari> Advanced> Website data> Delete all data.and still looking bad I send photos of iphone 6s and 7s
Thank you very muchAttachments:
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04/09/2018 at 4:48 PM #14520
Hi again,
We will check again.
And we will reponse you soon when we fix it for you.
Thanks for your patience! -
04/10/2018 at 10:50 AM #14534
Hi again,
We fixed this issue for you.
Please check the mobile menu again!
Let us know, if the problem still exist.
Thanks!
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