Home › Forums › Themes Support › Preschool WordPress Theme › Main Menu Cusomization
- This topic has 38 replies, 4 voices, and was last updated 6 years, 7 months ago by marishka.
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AuthorPosts
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08/14/2017 at 1:04 PM #7948
Hello,
Issue 1: I am creating a primary/main menu. There are 9 top level menu items. First 6 menu items look correct, they have a bullet point and are separated with a line, after the 6th menu item the formatting changes, and the bullet points and separating lines are gone. I noticed they the items that look correct have a css class=”standar-dropdown standard autodrop_submenu sub-menu dropdown-menu”. The menu item that looks incorrect has css class=”multicolumn sub-menu dropdown-menu” for some reason.
Issue2: When the website is in the smaller window and the main menu collapses into blue side menu, it doesn’t work. The menu does not respond to hover over or a click.
Please see the screenshots attached.
For login info, I am logging in from godaddy account to staging server the admin login info seems to be populated automatic.
Thanks,
MarinaAttachments:
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08/14/2017 at 1:05 PM #7949
drop down issue
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08/14/2017 at 1:19 PM #7952
Hi Marina,
We can’t log in to your site. Please check the info login and send us the correct information. And please upload your screenshot again, we can’t see it.
http://prntscr.com/g86thzThanks!
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08/14/2017 at 1:29 PM #7956This reply has been marked as private.
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08/14/2017 at 1:45 PM #7958
Hi again,
Sorry for your issue.
Could you please send me your FTP info? We will fix it for you.Thanks!
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08/14/2017 at 1:57 PM #7960This reply has been marked as private.
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08/14/2017 at 3:36 PM #7974
You try to disable your plugin you installed. Theme can not compatible with some plugin
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08/15/2017 at 1:50 PM #8005
Can you clarify what are you talking about please. What plugins the theme is not compatible with? Which plugin was or needs to be disabled?
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08/14/2017 at 10:26 PM #7981
Which plugins the theme is not compatible with?
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08/15/2017 at 4:49 PM #8008This reply has been marked as private.
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08/17/2017 at 2:00 PM #8093
An update on this issue would have been appreciated.
Thanks
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08/17/2017 at 5:04 PM #8107This reply has been marked as private.
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08/18/2017 at 12:09 AM #8115This reply has been marked as private.
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08/18/2017 at 8:48 AM #8132
Hi again,
We noticed that your site is not work well.
So, We want to suggest you reset all and import the demo data one again.
Please let me know, we will help you do it.Thanks!
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08/19/2017 at 1:59 AM #8167
Hello,
The site is not working well is a really general statement. Can you be specific?
There are pages that do not look correct because they are migrated from the old theme that we were using. So I am working on each page to make it look correct. I already worked on several page layouts and don’t want to redo them or loose the progress.Can we setup time that works for both of us and work through problems I am having with the theme? I have a deadline to finish this website in a week hence don’t want to wait couple of days for each reply.
Thanks,
Marina -
08/19/2017 at 7:52 AM #8174
Tuesday 9am PST time, can we do a meeting or however you were planning to help me
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08/22/2017 at 9:29 AM #8253
Hi marishka,
Hi marishka,
Sorry for the delay!
Actually, the best way we can do at this time is import once again. Because the data seems was imported not properly.However, you don’t want to do this. So, we will try our best to help you.
Please let me know, how can we help you right now?
If we can do it, we will help you now.Regards.
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08/22/2017 at 10:56 PM #8278This reply has been marked as private.
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08/23/2017 at 8:37 AM #8294
Hi marishka,
We can discuss at this post.
We will do everything for you, if we can.Thanks!
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08/23/2017 at 10:36 AM #8299
ok lets discuss now. How do you conduct the discussion?
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08/23/2017 at 11:50 AM #8302
Hello,
There are bugs with the theme navigation bar. Please refer to my first post for the details of the problems I am having with the theme. Let me know what is the reason for the bug. Reseting website and starting all over again is not a solution, since there is no investigated reason for it and no guarantee that if I reset the website the navigation bar will work as intended. I have work in progress that will be lost if we reset the whole website. It would be reasonable as part of the support you provide to investigate the bug that I am having with the theme and let me know the reason.
Thanks,
Marina -
08/24/2017 at 1:16 AM #8321
Hello,
I just imported everything from the scratch, Installed the theme, activated it the theme, installed and activated all plugins successfully, changed the navigation bar menu I have created to primary menu and I am having the same exact bug. The bug is not fixed and I lost all of the progress.
Please advise or provide someone who can fix this ASAP!
Thanks,
Marina -
08/24/2017 at 8:38 AM #8330
I am able to recreate the bug with the demo data menu you provide. Look what happens after the 6th menu item – Contact Us. Please look at it and advise ASAP!
Here is how to recreate the bug.
Go to appearance -> menus. Drag and drop menu items such that all menu items have subitems under them. After the 6th menu item the display is missing bullets and separator lines.Thanks,
Marina -
08/24/2017 at 9:31 AM #8334
Hi marishka,
We have changed something on your site.
Please create the menu again to check this issue. After that, please don’t delete the content at menu.
We are fixing this issue for you.Thanks and Regards,
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08/30/2017 at 1:49 PM #8464
Hello again,
I am having issues with Title object. It is not centered the icon is not showing and I cannot change the font size. Can you please advise,
Thanks,
Marina -
08/30/2017 at 2:01 PM #8465
Hi marishka,
Could you please send me some screenshot for this.
To change the font size, please go to Theme Options -> Typography.Thanks!
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08/30/2017 at 3:26 PM #8467
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08/31/2017 at 9:40 AM #8482
Hello,
I am having another issue with the footer. The footer does not stay at the bottom of the page and the content shifts up under the navigation menu. Navigation menu clips the beginning portion of the page. This usually occurs with pages that have small content. Please see attached picture.
Thanks,
MarinaAttachments:
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08/31/2017 at 9:54 AM #8486
Please let me know the resolution of the above 2 issues ASAP.
Thanks,
Marina -
08/31/2017 at 9:58 AM #8487
Hi marishka,
Could you please send me your Admin info again?
I can’t access to your site.
Waiting for feed back from you!Thanks!
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08/31/2017 at 10:26 AM #8489This reply has been marked as private.
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08/31/2017 at 10:40 AM #8490
Hi marishka,
My mean is that you can give me your Admin info.
(link site + User + Password)
Something like this:
http://prntscr.com/gf7rfpThanks!
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08/31/2017 at 11:12 AM #8491This reply has been marked as private.
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08/31/2017 at 1:53 PM #8494
Hi Marina,
Sorry, I followed your instructions.
But I didn’t see you use our theme.
Please see the screenshot.
http://prntscr.com/gf8ymiThanks!
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08/31/2017 at 3:09 PM #8495
Can you make sure you are choosing, STAGING server
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08/31/2017 at 3:20 PM #8496
make sure to follow step 3 correctly
3) under godaddy account find Domain Manager -> Hostings -> Staging – Manage -> Staging WP Admin -
08/31/2017 at 3:45 PM #8497
This problem is mostly reproducible on a big screen
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