Home Forums Themes Support Blance – Clean, Minimal WooCommerce WordPress Theme List numbers or bullet points are now showing

Topic Resolution: Resolved
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    • #13258

      Hello,

      I am trying to add list numbers and bullet points but realized that they don’t show when I preview them. I can see the text html with the correct tags but for some reason they aren’t showing. Can I get some assistance please?

      To get to the following problem I am trying to fix, go to the following:
      Blog Post > All Post > Dog Raincoat Aftercare Article

      Thank you,
      Alan

    • #13386

      Bump.

      Can I please get some assistance with this? We are about to launch our website and needs this fixed asap.

      Thank you,
      Alan

    • #13398

      Hi Bump,
      We fixed it for you. Please check back!
      Thanks!

    • #13401
      This reply has been marked as private.
    • #13426

      Hi Bump,
      I fixed for you. You please check footer color agian.
      Thanks!

    • #13466

      Thank you!

      You guys are the greatest.

    • #13500

      Hello,

      I seemed to have another problem with the list numbers.

      The filters on my shop page is now showing numbers for some reason. It didn’t use to. Can you please help me get rid of it? Please see attached photo.

      Thank you,
      Alan

      Attachments:
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    • #13503

      Hi again,

      We fixed it for you. Please check back!
      If something wrong, please back here!
      Thanks!

    • #13582
      This reply has been marked as private.
    • #13657

      Hi Alan,

      We’ve fixed these issues for you already.
      Please check back!
      If something wrong, please back here!

    • #13698

      Thank you!

      I’m almost done with the final parts of my website but now I have two problems.

      1. The credit card module disappears about a second after the page loads. I talked to my payment gateway provider (Stripe) and they said it could be a problem with the theme so now I am referring to you if you can help me fix the problem.

      See attached photos 1 and 2.

      2. The free shipping on the cart keeps showing up when it’s not supposed to. I put free shipping for orders over $75 but it automatically shows the “YOU’VE EARNED FREE SHIPPING!” after putting any amount. In the example screen I have an item for $44.99 and it’s showing as free shipping when it’s not supposed to. Can you fix this? and can you also teach me how to change this incase we decide to change the amount later on?

      See attached image 3

      Regards,
      Alan

      Attachments:
      You must be logged in to view attached files.
    • #13733

      Hi huangalan88,

      Could you please send us FTP info( FTP server + FTP username + FTP Password)?
      We will fix it for you.

    • #13753
      This reply has been marked as private.
    • #13767

      Hi again,

      Could you please check this info again?
      We can’t access to your folder.
      http://prntscr.com/itkas0
      Thanks!

    • #13772
      This reply has been marked as private.
    • #13774
      This reply has been marked as private.
    • #13780

      Hi again,

      We still can’t access to your folder.
      So could you please send us account CPanel?
      We will login and fix the issue above for you.
      Thanks in advance!

    • #13781
      This reply has been marked as private.
    • #13885

      Hello,

      I was wondering if you were able to help fix the credit card fields not showing up.

      Thanks,
      Alan

    • #13922

      Hi again,

      Please restore your site!
      And then comeback here.
      We will fix the error above for you.
      Hope to hearing from you soon!

    • #13981

      Hello Hoa,

      My website has been restored.
      Can you help me with the following problems again?

      Starting from the date I posted on for March 18, 2018 at 6:32 AM regarding the credit card fields and the free shipping showing up when it’s not supposed to on the cart up until now.

      Thank you so much,
      Alan

    • #14042

      Hi again,

      We fixed the issues above for you.
      Please check back!

    • #14047

      Hello,

      Thanks!

      The shopping cart is fixed and perfect, you guys are awesome. However the credit card fields on the check out page is still disappearing after the page loads. Can you please help me fix it?

      Thanks
      Alan

    • #14071

      ​Hi,

      We fixed this issue for you.
      Please check back!
      Thanks!

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