Home › Forums › Themes Support › Pain – Charity & Fundraise Non-profit WordPress Theme › JWS Core Not working
- This topic has 18 replies, 3 voices, and was last updated 5 years, 9 months ago by JWSThemes.
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11/09/2017 at 4:21 AM #10628
JWS Core is not working. I was told on another thread that I needed to provide my FTP details and you could fix this. Right now I cannot use the theme.
Host: 162.241.224.80
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11/09/2017 at 9:57 AM #10647
Hi caparra6182,
Please give us your Admin login details?
We need it to check this.
Looking forward to your response! -
11/11/2017 at 9:01 AM #10747
Hi again,
Please check the info above.
We can’t login to your WordPress.
http://prntscr.com/h8y3d0
Looking forward to hearing from you!Thanks!
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11/13/2017 at 6:17 PM #10810
Hi – Is there something I can upload? I can’t keep trying to get this fixed one message at a time. I sent you the correct login, which I feel super uncomfortable doing to begin with…. I can’t use your theme as it is. At this point, I need something *I* can do to resolve this or I need to find a way to get my money refunded.
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11/17/2017 at 8:29 AM #10978This reply has been marked as private.
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07/02/2018 at 5:11 AM #17060
Hello!
i got the same Problem with the JWS Core Plugin. i tried to install the Demo Data with the “Demo Content Install” and after 30 Minutes, i get error 500 and my WordPress Site is unavailable. This error comes everytime when i activate the JWS Core Plugin, all other Plugins are working fine i think. In debuglog i see following error: PHP Fatal error: Switch statements may only contain one default clause in /var/www/html/xxx/wp-content/themes/pain/framework/presets.php on line 26
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07/03/2018 at 9:20 AM #17154
Hi again,
Could you please send us FTP info?
We will check this issue for you.
Thanks! -
07/03/2018 at 2:38 PM #17168This reply has been marked as private.
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07/03/2018 at 3:01 PM #17171
Hi Bonnsay,
Sorry for late reply!
We can’t access to your folder.
http://prntscr.com/k1x21v
So please activate the default theme and then we can login to WordPress and check this issue for you.
Thanks! -
07/03/2018 at 3:07 PM #17174This reply has been marked as private.
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07/03/2018 at 3:30 PM #17177
Hi Bonnsay,
Your site has some trouble with database.
Please follow this link to fix this issue.
https://stackoverflow.com/questions/6906211/wordpress-404-error
If you still can’t resolve it, please send us Cpanel account!
We will assist you do that.
Thanks! -
07/03/2018 at 4:29 PM #17181This reply has been marked as private.
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07/03/2018 at 5:30 PM #17182This reply has been marked as private.
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07/04/2018 at 4:46 PM #17218
Hi Bonnsay,
Sorry! We don’t find link your website.
Please send it for us!
Thanks! -
07/04/2018 at 5:13 PM #17224This reply has been marked as private.
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07/05/2018 at 2:40 AM #17230This reply has been marked as private.
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07/05/2018 at 9:12 AM #17231
Hi Bonnysay,
Great!
If you have any trouble, please back with us!
Have a nice day! 🙂
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