Home Forums Themes Support Fitness WordPress Theme Issue installing the theme

Viewing 10 reply threads
  • Author
    Posts
    • #10267

      Hello I have tried multiple times to upload the theme with no luck. I keep getting this message saying: Are you sure you want to do this? and I click yes please try again and it doesn’t do anything. Please help!

      Attachments:
      You must be logged in to view attached files.
    • #10280

      Hi,

      Please, increase max_upload_file > 10MB. We login your web unsuccessfully. Please, send admin login to us again. We will check and assist you.

    • #10285
      This reply has been marked as private.
    • #10288

      thanks I fixed it by uploading it direct to the FTP file manager

    • #10290

      actually no I thought I had fixed it but it hasnt loaded properly – please let me know if you need anything further from me…

    • #10292

      Hi Lauren Hughes,

      Please increase the max_upload_file value > 10MB. And upgrade the PHP version up to 5.4.x or greater.
      You can check it at here.
      http://prntscr.com/h3q7vq

      • #10293

        ok so I have upgraded my PHP to 7.1. I have also tried to update my upload size to 20MB by updating my php.ini file however it hasnt worked – I needed to create a Php.ini file also as there wasnt one. I have a screen shot of my php.ini file also and where it is located in the ftp file system let me know if this is incorrect. thanks

        Attachments:
        You must be logged in to view attached files.
    • #10297

      Hi Lauren Hughes,

      Could you please send me your FTP login details?
      We will check and assist you.
      Thanks!

    • #10299
      This reply has been marked as private.
    • #10300
      This reply has been marked as private.
    • #10311

      Hi Lauren,

      Please check the login details of the Cpanel again!
      We can’t login with this account.

      Thanks!

    • #10360

      Hi Lauren,

      We have updated the Fitness theme for you already!
      Please check this!
      You can import the demo data right now.
      If you have any trouble, please get back to us!

Viewing 10 reply threads

You must be logged in to reply to this topic.