Home › Forums › Themes Support › Fitness WordPress Theme › Issue installing the theme
- This topic has 12 replies, 3 voices, and was last updated 6 years, 4 months ago by JWSThemes.
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10/29/2017 at 3:55 PM #10267
Hello I have tried multiple times to upload the theme with no luck. I keep getting this message saying: Are you sure you want to do this? and I click yes please try again and it doesn’t do anything. Please help!
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10/30/2017 at 8:22 AM #10280
Hi,
Please, increase max_upload_file > 10MB. We login your web unsuccessfully. Please, send admin login to us again. We will check and assist you.
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10/30/2017 at 9:37 AM #10285This reply has been marked as private.
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10/30/2017 at 9:59 AM #10288
thanks I fixed it by uploading it direct to the FTP file manager
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10/30/2017 at 10:25 AM #10290
actually no I thought I had fixed it but it hasnt loaded properly – please let me know if you need anything further from me…
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10/30/2017 at 11:02 AM #10292
Hi Lauren Hughes,
Please increase the max_upload_file value > 10MB. And upgrade the PHP version up to 5.4.x or greater.
You can check it at here.
http://prntscr.com/h3q7vq-
10/30/2017 at 12:21 PM #10293
ok so I have upgraded my PHP to 7.1. I have also tried to update my upload size to 20MB by updating my php.ini file however it hasnt worked – I needed to create a Php.ini file also as there wasnt one. I have a screen shot of my php.ini file also and where it is located in the ftp file system let me know if this is incorrect. thanks
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10/30/2017 at 1:19 PM #10297
Hi Lauren Hughes,
Could you please send me your FTP login details?
We will check and assist you.
Thanks! -
10/30/2017 at 1:35 PM #10299This reply has been marked as private.
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10/30/2017 at 1:36 PM #10300This reply has been marked as private.
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10/31/2017 at 8:50 AM #10311
Hi Lauren,
Please check the login details of the Cpanel again!
We can’t login with this account.Thanks!
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10/31/2017 at 8:56 AM #10313This reply has been marked as private.
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11/01/2017 at 9:48 AM #10360
Hi Lauren,
We have updated the Fitness theme for you already!
Please check this!
You can import the demo data right now.
If you have any trouble, please get back to us!
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