Home › Forums › Themes Support › Venus – VIP Shop WordPress Theme › importing sample data
- This topic has 16 replies, 2 voices, and was last updated 7 years, 4 months ago by Sophie Neveu.
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12/09/2016 at 9:11 AM #2154
I installed the theme and followed your instruction on how to import sample data manually. the site is broken.
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12/09/2016 at 9:22 AM #2156
Hello there,
Thank you so much for purchasing our theme!
Could you please check the Admin Login info and send us again? We will import sample data for you.
Kind Regards,
Sophie -
12/09/2016 at 12:25 PM #2157This reply has been marked as private.
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12/09/2016 at 12:27 PM #2158This reply has been marked as private.
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12/09/2016 at 1:53 PM #2159
Hello there,
Sorry may I ask you: Have you had the sample data file yet? If so, you can install by yourself, follow as our guide in documentation.
This time you need our assistance because you seemed to import in incorrect way or some thing wrong in your host that make the site broken.
We are checking your site to find the cause and then import the sample data for you.
Kind Regards,
Sophie -
12/09/2016 at 4:22 PM #2162
hello there,
Could you please send me another Admin Login info? I couldn’t login anymore with the above info.
Thank you!
Sophie -
12/11/2016 at 6:16 AM #2176This reply has been marked as private.
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12/12/2016 at 4:46 PM #2189
Okay please check your site and let me know if you have any ideas.
Thanks for waiting!
Kind Regards,
Sophie -
12/14/2016 at 10:21 AM #2244This reply has been marked as private.
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12/14/2016 at 10:56 AM #2246
Opps! 403 – Forbidden Error
I can’t access your site. Can you?
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12/14/2016 at 12:16 PM #2250This reply has been marked as private.
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12/14/2016 at 12:44 PM #2251This reply has been marked as private.
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12/14/2016 at 1:23 PM #2252
Hello guy,
If you would like your site & our demo to be identical, please give us your Cpanel.
THank you!
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12/14/2016 at 1:45 PM #2253This reply has been marked as private.
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12/14/2016 at 10:53 PM #2255
When can this demo be ready?
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12/15/2016 at 8:32 AM #2264
Sorry for the silence! We are going to work on it now. We will get back to you when all done.
Thank you for being patient with us!
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12/15/2016 at 3:53 PM #2268
Okay all done! Please check and get back to us if something incorrect.
Thank you for waiting!
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