Home Forums Themes Support Venus – VIP Shop WordPress Theme importing sample data

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    • #2154

      I installed the theme and followed your instruction on how to import sample data manually. the site is broken.

    • #2156

      Hello there,

      Thank you so much for purchasing our theme!

      Could you please check the Admin Login info and send us again? We will import sample data for you.

      Kind Regards,
      Sophie

    • #2157
      This reply has been marked as private.
    • #2158
      This reply has been marked as private.
    • #2159

      Hello there,

      Sorry may I ask you: Have you had the sample data file yet? If so, you can install by yourself, follow as our guide in documentation.

      This time you need our assistance because you seemed to import in incorrect way or some thing wrong in your host that make the site broken.

      We are checking your site to find the cause and then import the sample data for you.

      Kind Regards,
      Sophie

    • #2162

      hello there,

      Could you please send me another Admin Login info? I couldn’t login anymore with the above info.

      Thank you!
      Sophie

    • #2176
      This reply has been marked as private.
    • #2189

      Okay please check your site and let me know if you have any ideas.

      Thanks for waiting!

      Kind Regards,
      Sophie

    • #2244
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    • #2246

      Opps! 403 – Forbidden Error

      I can’t access your site. Can you?

    • #2250
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    • #2251
      This reply has been marked as private.
    • #2252

      Hello guy,

      If you would like your site & our demo to be identical, please give us your Cpanel.

      THank you!

    • #2253
      This reply has been marked as private.
    • #2255

      When can this demo be ready?

    • #2264

      Sorry for the silence! We are going to work on it now. We will get back to you when all done.

      Thank you for being patient with us!

    • #2268

      Okay all done! Please check and get back to us if something incorrect.

      Thank you for waiting!

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