Home Forums Themes Support Passion WordPress Theme I would like a refund

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    • #10920

      I have spent 3 hours trying to figure out how to install the demo content or just get the homepage set that I want. This is the hardest theme I have ever used. I can’t spend any more time trying to figure something out that should be documented clearly for buyers.

    • #10922

      Hi maddies,

      Please let us know all issue that you’re facing.
      We will resolve all for you.
      Thank for your patience!

    • #10926

      My problems are I want my site to look like one of the pre-made homepages and I cannot find out how to install them anywhere. There is no 1 click demo option in my account. There is no clear instructions on how to do any of this.

    • #10927

      Hi again,

      Please give us your Admin login details (Link+ Username + Password)?
      We will install the theme and import the dummy data for you.
      Waiting for feed back from you!

      • #10929
        This reply has been marked as private.
    • #10931

      Hi again,

      I have just reset WP for you. And I can’t login with this info anymore.
      Please send us WP details once again.
      Maybe, it will be the first info that you put.
      Thanks!

      • #10933
        This reply has been marked as private.
    • #10939

      Hi,

      Could you please give us FTP login details includes Hostname + Usernamme + Passwword?
      We will check and fix this issue for you.
      Thanks!

      • #10940
        This reply has been marked as private.
    • #10942

      Hi,

      “Oops, Unyson Backup requires PHP Zip module but it is not enabled on your server. If you are not familiar with PHP Zip module, please contact your hosting provider.”
      Please contact your host and ask them to enable PHP Zip module.
      And then, please install the WP Reset plugin to reset WP.
      Afterthat, Install theme
      – Install and active all require plugins
      – View video to know more details

      • #10944
        This reply has been marked as private.
    • #10945

      How do I install one of the 5 pre-made home pages? That is the whole reason I bought this theme was to use the homepages.

    • #10947

      Please check FTP path again! I only see a blank folder
      http://prntscr.com/hb3e22

    • #10949

      And! Your admin password has changed again!

    • #10969

      Thank you for your help. I was able to get the demo content loaded.

      I have one more question. How do I change the image dimensions on a product page?

    • #10980

      Hi maddies,

      You can go to Woocommerce -> Setting -> Products -> Display-> Change size for the image
      http://prntscr.com/hbhpxs
      http://prntscr.com/hbhq4r
      And then please install the Regenerate Thubnails plugin. Afterthat please regenerate for the product image at Media.
      http://prntscr.com/hbhrht
      http://prntscr.com/hbhsz0

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