Home › Forums › Themes Support › Passion WordPress Theme › I would like a refund
- This topic has 15 replies, 3 voices, and was last updated 6 years, 4 months ago by JWSThemes.
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11/16/2017 at 7:58 AM #10920
I have spent 3 hours trying to figure out how to install the demo content or just get the homepage set that I want. This is the hardest theme I have ever used. I can’t spend any more time trying to figure something out that should be documented clearly for buyers.
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11/16/2017 at 8:26 AM #10922
Hi maddies,
Please let us know all issue that you’re facing.
We will resolve all for you.
Thank for your patience! -
11/16/2017 at 8:49 AM #10926
My problems are I want my site to look like one of the pre-made homepages and I cannot find out how to install them anywhere. There is no 1 click demo option in my account. There is no clear instructions on how to do any of this.
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11/16/2017 at 8:59 AM #10927
Hi again,
Please give us your Admin login details (Link+ Username + Password)?
We will install the theme and import the dummy data for you.
Waiting for feed back from you!-
11/16/2017 at 9:08 AM #10929This reply has been marked as private.
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11/16/2017 at 9:30 AM #10931
Hi again,
I have just reset WP for you. And I can’t login with this info anymore.
Please send us WP details once again.
Maybe, it will be the first info that you put.
Thanks!-
11/16/2017 at 9:39 AM #10933This reply has been marked as private.
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11/16/2017 at 11:08 AM #10939
Hi,
Could you please give us FTP login details includes Hostname + Usernamme + Passwword?
We will check and fix this issue for you.
Thanks!-
11/16/2017 at 11:13 AM #10940This reply has been marked as private.
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11/16/2017 at 11:57 AM #10942
Hi,
“Oops, Unyson Backup requires PHP Zip module but it is not enabled on your server. If you are not familiar with PHP Zip module, please contact your hosting provider.”
Please contact your host and ask them to enable PHP Zip module.
And then, please install the WP Reset plugin to reset WP.
Afterthat, Install theme
– Install and active all require plugins
– View video to know more details
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11/16/2017 at 12:07 PM #10944This reply has been marked as private.
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11/16/2017 at 12:18 PM #10945
How do I install one of the 5 pre-made home pages? That is the whole reason I bought this theme was to use the homepages.
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11/16/2017 at 1:23 PM #10947
Please check FTP path again! I only see a blank folder
http://prntscr.com/hb3e22 -
11/16/2017 at 1:45 PM #10949
And! Your admin password has changed again!
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11/16/2017 at 8:48 PM #10969
Thank you for your help. I was able to get the demo content loaded.
I have one more question. How do I change the image dimensions on a product page?
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11/17/2017 at 8:56 AM #10980
Hi maddies,
You can go to Woocommerce -> Setting -> Products -> Display-> Change size for the image
http://prntscr.com/hbhpxs
http://prntscr.com/hbhq4r
And then please install the Regenerate Thubnails plugin. Afterthat please regenerate for the product image at Media.
http://prntscr.com/hbhrht
http://prntscr.com/hbhsz0
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