Home › Forums › Themes Support › Petta WordPress Theme › I cannot enable theme, white screen.
- This topic has 9 replies, 2 voices, and was last updated 5 years, 11 months ago by JWSThemes.
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AuthorPosts
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05/08/2018 at 1:50 AM #15255
I am install by ftp, and when was enable plugin, stop all system and I need chane name theme to show again.
This error…
Parse error: syntax error, unexpected ‘}’ in /home/petsfamalicao/public_html/wp-content/themes/petta/redux-framework/ReduxCore/framework.php on line 1
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05/08/2018 at 2:00 AM #15256
and when was enable Petta theme*
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05/08/2018 at 8:31 AM #15263
Hi lenonleite,
Thanks for reaching us!
Please activate the default theme and send us Admin login detail!
We will check and assist you to import the demo data.
Looking forward to hearing from you! -
05/15/2018 at 8:12 PM #15510
Where i will send details login detais? Do you have mail?
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05/15/2018 at 8:17 PM #15513This reply has been marked as private.
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05/16/2018 at 8:38 AM #15523
Hi lenonleite,
We noticed that the memory size value is don’t enough large on your site.
Please see this screenshot
http://prntscr.com/jiem70
so please follow this direction to fix the issue!
https://wordpress.org/support/topic/fatal-error-memory-exhausted-8/
And then, please back here with us!
Waiting for response from you!-
05/16/2018 at 5:49 PM #15587
Right, I solved this problem, I increase memory to 128M.
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05/17/2018 at 8:11 AM #15605
Hi again,
And we also noticed that these values are too low.
http://prntscr.com/jiv4nd
So you can install the theme.
So please contact your host and ask them to increase them for you.
And then, please try to install and import the demo data.
If something wrong, please back here with us!
Thanks! -
05/18/2018 at 12:25 AM #15634This reply has been marked as private.
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05/18/2018 at 7:45 AM #15638
Hi again,
Please increase the values that I mentioned before that.
And then, please back here, we will import the demo data for you.
Looking forward to hearing from you!
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