Home Forums Themes Support Petta WordPress Theme I cannot enable theme, white screen.

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    • #15255

      I am install by ftp, and when was enable plugin, stop all system and I need chane name theme to show again.

      This error…

      Parse error: syntax error, unexpected ‘}’ in /home/petsfamalicao/public_html/wp-content/themes/petta/redux-framework/ReduxCore/framework.php on line 1

    • #15256

      and when was enable Petta theme*

    • #15263

      Hi lenonleite,

      Thanks for reaching us!
      Please activate the default theme and send us Admin login detail!
      We will check and assist you to import the demo data.
      Looking forward to hearing from you!

    • #15510

      Where i will send details login detais? Do you have mail?

    • #15513
      This reply has been marked as private.
    • #15523

      Hi lenonleite,

      We noticed that the memory size value is don’t enough large on your site.
      Please see this screenshot
      http://prntscr.com/jiem70
      so please follow this direction to fix the issue!
      https://wordpress.org/support/topic/fatal-error-memory-exhausted-8/
      And then, please back here with us!
      Waiting for response from you!

      • #15587

        Right, I solved this problem, I increase memory to 128M.

    • #15605

      Hi again,

      And we also noticed that these values are too low.
      http://prntscr.com/jiv4nd
      So you can install the theme.
      So please contact your host and ask them to increase them for you.
      And then, please try to install and import the demo data.
      If something wrong, please back here with us!
      Thanks!

    • #15634
      This reply has been marked as private.
    • #15638

      Hi again,

      Please increase the values that I mentioned before that.
      And then, please back here, we will import the demo data for you.
      Looking forward to hearing from you!

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