Home Forums Themes Support Aqua WordPress Theme I can not edit the theme

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    • #13193

      I can not edit the theme because
      It works very slowly. I can not upload photos I can not change the photos I’m so frustrated. I called the hosting company.
      they said it was because of the site template. please help me..

    • #13208

      Hi asena,

      Could you please give us FTP info?
      We will check this for you.
      Thanks!

    • #13269
      This reply has been marked as private.
    • #13318

      Hi!
      Please check again!
      We recommend that you clear the cache after the change so that you can see the change!

      Thank you for contact us!

    • #13482

      hello again. i can look now to this problem but still i have a problem about picture upload. 🙁 please help me ..

    • #13656

      Hi asena,

      We activated the default theme to test but this error still exist.
      Please backup your content, and then reset WordPress.
      After that, we can import once again for you.
      Looking for your response!

    • #13881

      okey i took backup my content. please can u reset the my wordpress. can u again import template?? i waiting thank u..

    • #13927

      Hi!
      With user “sevilay” we can not reset your WordPress site! Can you reset it or delete and create new(recommend). We will import demo content for you!
      Thank you for waiting us!

    • #13928

      Hi!
      After reset, I can’t login anymore, Can you give me new login info!
      Thank you!

    • #14442
      This reply has been marked as private.
    • #14467

      Hi!
      We encountered an error during the test. Can you give me your FTP account (FTP username, password,port) I will check it for you!
      Thank you for your patient!

    • #14469

      http://ftp.sevilaypakkanbeauty.com
      user name: ro6ylazp83ds
      pass: Beauty2017**
      port: 21

    • #14474

      did u do ? 🙁

    • #14476

      Hi!
      We notice that memory_limit value is too low, Can you contact your host to increase it? Minimize require is 256M ( 512M is recommended).

      Thank you!

    • #14477

      okey i did. i waiting..

    • #14478

      Yeah! we waiting too!

    • #14487

      did u do ? why didnt install full theme ?

    • #14492

      Hi Asena!
      We can not import demo data because PHP value memory_limit is low. As I said, we are waiting for your host to increase it! After that we can import for you!

    • #14514

      can you check again..

      Attachments:
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    • #14521

      Hi Asena!
      I have import demo data for you!

      I’m sorry to say that the host you are using is overloaded, no matter what template you use. I tried to activate the default theme of WordPress and open the media page but your host does not seem to be able to work. You can see a screenshot:
      http://prntscr.com/j2rkpr
      http://prntscr.com/j2t5v4

      Although some similar hosts give a much better result with the Aqua theme: http://prntscr.com/j2t6yj

      You can contact the hosting provider for help, maybe you need to upgrade your service pack!
      Thank you for waiting us!

    • #14522

      The problem’s been solved. Could you try again

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    • #14554

      How did you upload the theme? Why can not I load it from your files normally? Why are not “just for wp” files downloaded from the site source complete?

    • #14563

      Hi Asena!
      I don’t understand! Can you give me more details!
      You can change text “just another WP site” here: http://prntscr.com/j3laxa
      Now you can select a page as your homepage and start edit it: http://prntscr.com/j3lbe4
      Thank you!

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