Home › Forums › Themes Support › Aqua WordPress Theme › I can not edit the theme
- This topic has 22 replies, 3 voices, and was last updated 5 years, 11 months ago by JWSThemes.
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AuthorPosts
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03/05/2018 at 5:10 PM #13193
I can not edit the theme because
It works very slowly. I can not upload photos I can not change the photos I’m so frustrated. I called the hosting company.
they said it was because of the site template. please help me.. -
03/06/2018 at 7:48 AM #13208
Hi asena,
Could you please give us FTP info?
We will check this for you.
Thanks! -
03/07/2018 at 9:48 PM #13269This reply has been marked as private.
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03/08/2018 at 10:19 AM #13318
Hi!
Please check again!
We recommend that you clear the cache after the change so that you can see the change!Thank you for contact us!
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03/14/2018 at 12:59 AM #13482
hello again. i can look now to this problem but still i have a problem about picture upload. 🙁 please help me ..
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03/16/2018 at 4:56 PM #13656
Hi asena,
We activated the default theme to test but this error still exist.
Please backup your content, and then reset WordPress.
After that, we can import once again for you.
Looking for your response! -
03/22/2018 at 8:49 PM #13881
okey i took backup my content. please can u reset the my wordpress. can u again import template?? i waiting thank u..
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03/23/2018 at 2:31 PM #13927
Hi!
With user “sevilay” we can not reset your WordPress site! Can you reset it or delete and create new(recommend). We will import demo content for you!
Thank you for waiting us! -
03/23/2018 at 2:35 PM #13928
Hi!
After reset, I can’t login anymore, Can you give me new login info!
Thank you! -
04/05/2018 at 7:55 PM #14442This reply has been marked as private.
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04/06/2018 at 2:23 PM #14467
Hi!
We encountered an error during the test. Can you give me your FTP account (FTP username, password,port) I will check it for you!
Thank you for your patient! -
04/06/2018 at 2:25 PM #14469
http://ftp.sevilaypakkanbeauty.com
user name: ro6ylazp83ds
pass: Beauty2017**
port: 21 -
04/06/2018 at 3:11 PM #14474
did u do ? 🙁
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04/06/2018 at 3:34 PM #14476
Hi!
We notice that memory_limit value is too low, Can you contact your host to increase it? Minimize require is 256M ( 512M is recommended).Thank you!
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04/06/2018 at 3:41 PM #14477
okey i did. i waiting..
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04/06/2018 at 3:42 PM #14478
Yeah! we waiting too!
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04/06/2018 at 6:57 PM #14487
did u do ? why didnt install full theme ?
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04/07/2018 at 7:43 AM #14492
Hi Asena!
We can not import demo data because PHP value memory_limit is low. As I said, we are waiting for your host to increase it! After that we can import for you! -
04/09/2018 at 2:52 PM #14514
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04/09/2018 at 4:59 PM #14521
Hi Asena!
I have import demo data for you!I’m sorry to say that the host you are using is overloaded, no matter what template you use. I tried to activate the default theme of WordPress and open the media page but your host does not seem to be able to work. You can see a screenshot:
http://prntscr.com/j2rkpr
http://prntscr.com/j2t5v4Although some similar hosts give a much better result with the Aqua theme: http://prntscr.com/j2t6yj
You can contact the hosting provider for help, maybe you need to upgrade your service pack!
Thank you for waiting us! -
04/09/2018 at 5:21 PM #14522
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04/10/2018 at 5:57 PM #14554
How did you upload the theme? Why can not I load it from your files normally? Why are not “just for wp” files downloaded from the site source complete?
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04/11/2018 at 7:50 AM #14563
Hi Asena!
I don’t understand! Can you give me more details!
You can change text “just another WP site” here: http://prntscr.com/j3laxa
Now you can select a page as your homepage and start edit it: http://prntscr.com/j3lbe4
Thank you!
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