Home Forums How to use One-Click Import Demo Data

Topic Resolution: Resolved

This topic contains 64 replies, has 16 voices, and was last updated by Avatar tprescott 1 year, 3 months ago.

Viewing 20 posts - 21 through 40 (of 65 total)
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  • #1603
    This reply has been marked as private.
    #1768
    This reply has been marked as private.
    #1779

    Hi,

    Thank you for contacting us.

    https://codex.wordpress.org/FAQ_Working_with_WordPress#How_do_I_Import_a_WordPress_WXR_file_when_it_says_it_is_too_large_to_import.3F

    .htaccess. Some hosts may not allow this settings. Could you please contact support host and request theme? We will assist you after they check and increase it.

    #1782

    Hi,

    I checked and imported manual demo data. Happy thanksgiving day.

    #1793

    Yes, i have checked the site. Thank you so much for your support 🙂 Have a nice day!

    #3232

    PLEASE HELP I JUST BOUGHT THE THEME BUT I COUDNT INSTALL/IMPORT DEMO DATA

    #3233

    Hello there,

    Thank you for contacting us!
    Here is tutorial video: https://www.youtube.com/watch?v=ZxKPm2EPEVM.

    If something wrong, please give us your Admin Login info. We will assist you.

    Kind Regards,
    Sophie

    #3747
    This reply has been marked as private.
    #3752

    Hi there,

    Thank you for contacting us!

    You can follow this video tutorial: https://www.youtube.com/watch?v=p_nb-CfC9Pg
    Documentation: http://docs.jwsuperthemes.com/aqua/

    If you need our assistance, please feel free to get back to us!

    Kind Regards,
    Sophie

    #3759

    Hello,

    Yes I did that but it doesn’t work. Can you go on my account and check what I did ?

    Thank you

    Jeanne

    #3775

    Hi there,

    We will assist you in installing the theme completely. Howerver, due to today is weekend, we may give you late response.

    Thank you for your patience!

    Kind Regards,
    Sophie

    #3799

    Hi Jeanne,

    We installed the theme and imported the demo data for you.

    Kind Regards,
    Sophie

    #3826

    Hi Sophie,

    Thank you so much ! It’s very more easy for me 🙂

    Jeanne

    #4928

    Hello,

    I changed my php.ini settings (these ones cannot be changed: upload_max_filesize
    post_max_size) but the sample data still doesn’t load. I’ve been trying to fix this for days, my client is waiting it’s very annoying. Can you help me on this?

    Thank you.

    #4941

    Hi Caco,

    Thank you for reaching us and sorry for your unexpected news.

    Could you please share your Admin Login info with me? Remember set your next reply as a private reply.

    Kind Regards,
    Sophie

    #4949
    This reply has been marked as private.
    #4953

    Hey Caco,

    I’m afraid that you have to contact your hosting provider and ask them about this problem – 500 error.

    You can read this article to know the possible reasons for it: https://jwsthemes.ticksy.com/article/4395/

    You know? I’ve tried with the very small file size after having split the sample data file: http://prntscr.com/eth214 but still failed.

    Then please feel free to get back to us. I guess they will increase something on your system like memory_limit, etc.

    Kind Regards,
    Sophie

    #4954

    Hi Sophie,

    I’ve already contacted them and they suggest using the mysql inline command to import files and to connect via ssh.

    Would you be able to do this?

    Regards,

    #4963

    The parameters are as follow on the host:

    memory_limit = 128
    max_execution_time = 180
    upload_max_filesize = 128M
    post_max_size = 128M

    So it should be working… I don’t understand where the problem comes from.

    #4965
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