We will do our best to assist you with any issues related to our themes.
Home › Forums › Themes Support › Preschool WordPress Theme › Header issues
Response time can be up to 1-2 business days. Please search the forum might be helpful and look at our forum page for known issues.
This topic contains 9 replies, has 3 voices, and was last updated by gwennig 1 year, 5 months ago.
I just installed Preschool. I also imported the contents of the demonstration. I’m on Windows 10 and Chrome. The header is not displayed correctly. Here are screenshots.
Thank you !
Acces for website :
login : recette
password : gymbrain
Thank you for using our theme.
We need user and password for it firstly: http://prntscr.com/ekky98
After installing the theme, you should import option.json file also.
The JWSThemes Support Team
With this issue I need FTP to fix it.
Could you please give me FTP info?
Can you tell me when you fix it?
Thanks a lot 🙂
I’m surprised you do not have any news.
Can you keep Me informed ?
I have been waiting for an answer for 1 week. There is someone here ?
I’m so sorry for long time reply.
I don’t see your request support.
I fixed for you, If you have any question, feel free and contact our support,
Same for me, I don’t have notifications.
Thanks a lot !
You must be logged in to reply to this topic.