Home › Forums › Themes Support › Preschool WordPress Theme › Header and Update Problems

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    • 07/23/2017 at 5:34 PM #7389
      frankys9

      Hallo to all,

      first i have to say thanks for the nice theme!

      My first Problem (Attachment):
      I tried to change the logo. After uploading the new logo, the header showing up a new line with only the logo. After that line is the menu showing up. I tried to fix it without success.

      My second Problem:
      After Updating to the newest wordpress and plugins verwions, the revolution slider is not showing up.

      I hope you can help.

      Thanks for any help,
      Frank

      (Sorry for my bad english…)

      Attachments:
      You must be logged in to view attached files.
    • 07/24/2017 at 9:51 AM #7404
      Loc Nguyen

      Hello there,

      Thank you for using our theme and sorry for this thread.
      I fixed the header for you. The second problem I saw was that it worked normally

      http://prntscr.com/fzfl7f

    • 07/25/2017 at 3:52 PM #7446
      frankys9

      Hallo,
      thanks for your help! Now everything work fine for me.

      Best regards,
      Frank

    • 07/26/2017 at 4:38 PM #7474
      frankys9

      Hello,

      the Logo problem is showing up again. Can you tell me how to fix it?

      Thanks for your help.

      Best Regards,
      Frank

    • 07/26/2017 at 4:53 PM #7475
      Loc Nguyen

      i fixed for you . please check your themes again

    • 08/30/2017 at 11:20 AM #8454
      frankys9

      Hello,

      after switch the Domain from staging to official i run in to some Problems. My custom CSS not here anymore. And the Logo Problem is alsow back again.

      Can you take a look and see if you can help?

      Thanks.

      Best Regards,
      Frank

    • 08/30/2017 at 11:29 AM #8455
      frankys9

      I almost forgot, ther is another Problem with the line in top of the selected menu item. The line dont stop in the middle. A screenshot is attached.

      Best Regards,
      Frank

      Attachments:
      You must be logged in to view attached files.
    • 08/30/2017 at 1:36 PM #8462
      JWSThemes

      Hi frankys9,

      Could you please send me your Admin info?
      We will check and fix it for you.

      Thanks!

    • 08/30/2017 at 1:46 PM #8463
      frankys9
      This reply has been marked as private.
    • 08/30/2017 at 4:37 PM #8471
      JWSThemes

      Hi Frank,

      I’ve visited your site.
      And I see this issue was resolved by you
      If you have any trouble, please contact us.

      Thanks!

    • 09/05/2017 at 2:26 PM #8570
      jkteam

      I got the same bug with my header (logo on top alone and not in left side like it suppose to be, and this is only appear like that on Chrome, safari its OK) and the some glitch on css… can you explain what you did to correct it please. It looks like a bug for many people, maybe if you write down how you did fix it, will be easier for everyone.

      Thanks.

    • 09/05/2017 at 3:05 PM #8571
      JWSThemes

      Hi jkteam,

      Thanks for contacting us. And sorry for your issue.
      Could you please open the other ticket and give me your Admin + FTP info?
      Don’t forget Set as private for the reply.
      We will check and fix it for you.

      Thanks!

    • 09/05/2017 at 9:21 PM #8573
      jkteam
      This reply has been marked as private.
    • 09/07/2017 at 8:28 AM #8590
      JWSThemes
      This reply has been marked as private.
    • 09/07/2017 at 12:04 PM #8596
      jkteam
      This reply has been marked as private.
    • 09/08/2017 at 5:09 PM #8643
      JWSThemes

      Hi again,

      We have fixed it for you already!
      Please check it.
      If you have any trouble, please contact us!

      Thanks!

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