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    • 12/29/2017 at 8:16 PM #11750
      quintawine2018

      Hi

      I am receiving the following error, when installing the Demo Content:

      Table name is more than 64 characters: _fwbk_clk_b2e7e82f52_wp_woocommerce_downloadable_product_permissions

      (see attachment)

      What to do?

      Thank you in advance.

      Best regards,
      Kim

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    • 12/30/2017 at 3:10 PM #11767
      JWSThemes

      Hi,

      Thank you for contacting. This is problem: http://prntscr.com/hu483x
      This article is useful: https://wisdmlabs.com/blog/solved-woocommerce-download-link-showing/

      Please, change prefix and use 1-Click Import All demo data again.

      Happy New Year

    • 12/30/2017 at 8:33 PM #11769
      quintawine2018

      Hi

      Thank you very much for trouble shooting the issue.

      However, the solution does not help me much as I am not experienced in changing the prefix.

      Can you please help me further? Feel free to use the admin login, I have sent.

      Thank you in advance and Happy New Year.

      Best regards,
      Kim

    • 01/02/2018 at 5:05 PM #11781
      JWSThemes
      This reply has been marked as private.
    • 01/04/2018 at 3:14 PM #11808
      quintawine2018
      This reply has been marked as private.
    • 01/04/2018 at 4:32 PM #11810
      JWSThemes

      Hi again,

      Sorry for the delay!
      We have changed prefix for you and we still meet the error.
      Please install your WordPress once again.
      And then send us your FTP info.
      We will resolve this issue for you.
      Looking forward to hearing from you soon!

    • 01/04/2018 at 5:15 PM #11818
      quintawine2018
      This reply has been marked as private.
    • 01/05/2018 at 1:13 PM #11826
      JWSThemes

      Hi Kim,

      FTP info include Hostname + Username + Password.
      We need it to connect your folder. You can read more in the internet.
      If you still don’t know, you can give us Cpanel account.

      Thanks!

    • 01/05/2018 at 2:42 PM #11830
      quintawine2018
      This reply has been marked as private.
    • 01/05/2018 at 9:19 PM #11841
      JWSThemes

      Hi,

      Your host limit max_execute_time(60). So, we clicked 3 times, import successfully : http://prntscr.com/hwf33u

      Please, choose a home and edit it.

    • 01/06/2018 at 3:47 PM #11846
      quintawine2018
      This reply has been marked as private.
    • 01/06/2018 at 5:14 PM #11849
      quintawine2018

      I solved it. Thanks for all your help 🙂

    • 01/08/2018 at 7:44 AM #11857
      JWSThemes

      Hi quintawine2018,

      Great!
      You can read more the document to know how to custom for your site.
      If you need assistance from us, please get back!

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