Error Extracting Aqua Files

[falco525]

Hi,

I’ve never experienced this before, but when I was extracting the files over into a folder on my computer, I received several copy errors stating that the file names were too long. I could either “Try Again” or “Skip”. I had to skip because it wouldn’t work if I tried again. Is this something I need to worry about? I’m concerned I didn’t receive all of the files I needed. Any help would be appreciated.

Thanks
Jonathan

[JWSThemes]

Hi falco525,

Thank you for reaching us and sorry for the issue.

Could you please share your Admin login details with me. I’ll assist you to install the theme and import the data for you.

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Best Regards,

Hoa

[Author]

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