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    • 04/02/2018 at 8:01 PM #14321
      Nadientjex

      Hello,

      If a new guest is in my shop and puts something on their cart. They click on check out in the cart and then it goes to the shipping and billing form. When you enter all the information it says ” username is not correct” (see screenshot).

      Does this mean its only possible to complete an order if you are logged in your account? I think this is very confusing for new customers. It would be better that by filling in the shipping and filling information they also create the user account.

      Could you please help me with this? Thank you in advance

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    • 04/02/2018 at 8:38 PM #14325
      Nadientjex

      Please help me I did something terrible wrong 🙁 I cant reach the wp-admin anymore. I cant login in wordpress :(.

    • 04/03/2018 at 4:54 PM #14356
      JWSThemes

      Hi again,

      Please enable this!
      http://prntscr.com/j03n74
      And about your password.
      You can try to click on forgot password to reset again.
      Thanks!

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