Home Forums Themes Support Preschool WordPress Theme Cannot update WPBakery Visual Composer

Topic Resolution: Resolved
Viewing 2 reply threads
  • Author
    Posts
    • #7470

      Hi,

      I need to upgrade from 5.1.1 to 5.2 because of PHP 7 problem.

      When I update I got the following error:
      WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer. Got Visual Composer in theme?

      I cheched the “Visual Composer in theme” page, and it says the following

      Visual Composer in Theme VS. Separate License

      There’s a difference between getting Visual Composer directly from us or in a theme. If you purchased from us, this means that you own license and you can access our ticket system and get direct and free updates (instant). If you got VC in a theme, that means that theme author has a license and only he/she can download latest versions of VC and include it in the theme. You as a theme user may use Visual Composer free of charge while you use the theme that came with VC (because you have a license for that theme).

    • #7471

      Hi skepsisit,

      Thanks for contacting us!
      Please folow the video below, it will show you to update the new version.

      Thanks!

    • #7472

      Thanks, updated now!

Viewing 2 reply threads

You must be logged in to reply to this topic.