Home Forums Themes Support Preschool WordPress Theme Cannot install demo data

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    • #12761

      HI,

      I have tried several times to install the demo data and it has failed every time. I have used the one click install and the manual method using the xml file and none of them worked. I have also tried php versioon 5.6 and 7.0 and neither worked.

      I have attached the error log from one of my failed installes that may help. Can you assist? I have it on a testing server currently.

    • #12795

      Hi Molesque71,

      We can see this message when we imported the demo data for you.
      http://prntscr.com/ihobr9
      Please contact hosting and ask them to increase this value for you.
      http://prntscr.com/ihochr
      And then, please try to import once again.
      If something wrong, please back with us!

    • #12812

      Thanks, I had to change hosting provider but I have managed to install the demo content now although I now have another problem.

      The homepage is not displaying the “Our Services” and “Our Weekly Classes” properly. See image attached. Can you advise?

      Yours

      Martin

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    • #12838

      Hi Molesque71,

      We’ve imported the demo data for you once again.
      But it is unsuccessful.
      We still saw this message.
      https://prnt.sc/ii3w8o
      Please check again!
      Maybe, you increased the value unsuccessful.

    • #12889

      HI,

      I have changed the URL as well as the hosting provider for this development site

      The new URL is – http://helios-testing1.xyz/

      I have kept the smae password and username as with the previous install but you should still see problems with the install. Please see details of the new server environment on the image attached

      Attachments:
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    • #12900

      Hi Molesque71,

      We imported the demo data for you.
      PLease check back!
      If something wrong, please back with us!
      Thanks!

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