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Response time can be up to 1-2 business days. Please search the forum might be helpful and look at our forum page for known issues.
I have tried it 2 times now.
After activating the theme(after successfully installing) I get a white blank page and nothing else.
Would you please tell me what is wrong?
I have installed many themes yet but never had an error like this.
Thank you for reaching us and sorry for the problem. Please check some values on ftp:.hataccess for smooth installing & importing:
php_value upload_max_filesize 1000M
php_value post_max_size 2000M
php_value memory_limit 3000M
php_value max_execution_time 300
php_value max_input_time 300
Please also check your WP & PHP version. (at least 5.4.x for PHP and 4.7.x for WP)
then get back to us, we will help you install the theme and import the dummy data for you.
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