Home › Forums › Themes Support › Material – Electronics WooCommerce WordPress Theme › 500 internal Sever Error when clicking on Product category
- This topic has 10 replies, 4 voices, and was last updated 6 years, 2 months ago by JWSThemes.
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AuthorPosts
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08/13/2017 at 3:35 AM #7934
Good day,
I am experiencing as issue when trying to click on a product category from my Material homepage. Link Below
https://03fb75e.netsolhost.com/sinks/product-category/stone-bathroom-sinks/
I receive 1 of 2 errors
1st error
500: Internal server error
This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories
Troubleshooting suggestions:
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.
Ensure that any CGI or Perl scripts have at least .755. permissions.
If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.
Alternate Error
Ill get the graphics on my page with the following error
“Maximum execution time of 30 seconds exceeded”
I’ve been on the phone with Network Solutions and they are saying it is WordPress theme error causing this issue.
Do you have any ideas?
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08/14/2017 at 7:58 AM #7938
Hi,
Thank you for contacting. You should switch to default theme and test again.
500 internal sever error is problem host. Please, check PHP version should 5.4.x. Ensure that any CGI or Perl scripts have at least .755. permission. Please, sure 755 permissions folder and 644 permissions file.
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08/15/2017 at 6:22 PM #8009
I did everything you asked and it is still telling me
Fatal Error: Maximum Execution Time Of 30 Seconds Exceeded In /Data/51/4/30/139/4845791/User/5736514/Htdocs/Sinks/Wp-Includes/Class-Wp-Term.Php On Line 205
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08/16/2017 at 9:52 AM #8026
What do I do now. ISP say’s itis not their issue and I need to get my site online with this theme.
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08/16/2017 at 10:10 AM #8027
Hi,
You can save permalink again. http://prntscr.com/g90jbu
Troubleshooting suggestions:
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.
Ensure that any CGI or Perl scripts have at least .755. permissions.
Please, check .htaccess file on folder and remove it. Sure permision 755
This is problem host. Please, let contact to host support. Could you please us know what they say?Could you please check admin login again? Wrong access.
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08/17/2017 at 4:30 AM #8052This reply has been marked as private.
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08/17/2017 at 2:52 PM #8101
Hi.
Problem: you update WooCommerce to 3.1.1 but old version material theme. I update latest theme for you.
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08/17/2017 at 5:31 PM #8109
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08/18/2017 at 7:36 AM #8129
Hi again,
You can update if you want.
If something wrong, please contact us!Thanks!
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02/03/2018 at 10:35 AM #12427
Hi jwstheme
How to fix 500 internal Sever Error
Regards
Purkal stree -
02/03/2018 at 10:46 AM #12428
Hi purkalstreeshakti,
Please check the wp-config.php file.
I can see it is only have 0 byte.
Thanks!
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