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Hi there,
To get rid of the back-to-top button, we use Custom CSS: http://prntscr.com/fo7ox7
Hi Joao,
Please give us your FTP info details. We will update template files for you.
Hi Joao,
Your current version is 5.4.3.1 and this is a stable version without jquery errors, you should keep using it until plugin’s author releases the update version 5.4.5.1, then you can update it late. Now it is not being updated certainly, therefore now we can’t have it run.
Thank you!
Hi Joao,
There are several things you can do to speed up your website. First thing you need to do is consider adding a caching plugin to WordPress.
We use and recommend W3 Total Cache. Another thing you can do is use a Content Delivery Network provider. We use and recommend MaxCDN (See our infographic about What is a CDN and Why you need it). You should also consider using a better web hosting provider. Shared hosts are usually slower. If you are receiving a lot of traffic, then you should consider moving to a VPS or a Dedicated server. Last but not least, check out our presentation about Maximizing Performance and Speeding up WordPress.
Thank you!
You can take a screenshot like the one I sent you. Or you can explain more your question. Do you want the title bar image is different in each page?
Hi Gaboiqq,
Thank you for reaching us.
Please upload your screenshot again – http://prntscr.com/fmnhjc
Thank you!Hi ste_yeu,
Thank you for reaching us and sorry for the delay!For this question, we need your FTP login details.
Thank you again for your patience!
Hi Gaboiqq,
Thank you for reaching us.
When you turn Less Design on, the style css will be rendered into style.css automatically.
You can make changes on Custom CSS on Theme Options
or
/vineyard/assets/css/less/modules
Thank you again for purchasing our theme.
You’re welcome, druider!
:fingers crossed:
Hi druider,
Thank you for your message. To create a beautiful mega-menu, please follow this guide:
Here you go first please: http://docs.jwsuperthemes.com/fitness/
Then from Initial Steps > go to Menu Setup > Mega Menu & Menu with Icon > here you can find out how to create a Mega-menu.
Hi Ali Faik Aydin,
Thank you for reaching us.
The info you’d sent via email is Admin, too. Please give us your FTP login info, we will check the jws plugin issue.
http://prntscr.com/fkc0jb – Set your next reply as private reply if you provide something private.
Thank you again!
Hi Sam,
You can’t make the div a link itself, however, you can hide the cursor on the div block, just on the text only.
https://stackoverflow.com/questions/796087/make-a-div-into-a-link
Thank you for reaching us. Now it is working correctly. You can active the Less Design option without white page problem.
Please choose categories to show them on blog section or others.
If you have any question, please feel free to post it below.
Okay done, Ben!
I use Custom CSS to hide it.
Dear mterek,
Sorry for the problem. Could you please share your Admin + FTP login details with us? We’ll check and fix it.
Remember make your next reply as a private reply.
Hi buddy,
Thank you for reaching us. I’ve tried to access to your Admin site but failed. Could you please check the login details and then confirm it for me again? Also please take a screen of what you want the header/ footer will be.
Hi Ben,
Now you can turn on Less Design without white page issue. We’d increased some values, especially Max_Upload_Size – http://prntscr.com/fhn87y
Here is plugin we have to work with: http://prntscr.com/fhn8v6
Thank you!
Hi druider,
Your footer is full like demo now. It is time re-configured the menu items to make it beautiful.
Hi druider,
Thank you for your question. To make any changes on Theme Options, please turn Less Design on like this http://prntscr.com/fhmtpz, then those changes will be applied.
I see some parts have not been changed, you can change it by using Custom CSS manually.
Hey Ben,
Please give me your FTP login details again! The address you gave above has nothing. We’ll try it soon. Please check if your FTP address is correct.
Thanks!
Hi Ben,
Please check your FTP. I see nothing here: https://prnt.sc/fh8atr
We’ll try to fig it out asap.
Hi guy,
The visual issue now is http://prntscr.com/fh7wi1 – too many menu items.
We have to remove some items hardly, but don’t worry, I’ve just install a plugin which allows us to remove them quickly: http://prntscr.com/fh7xsuI’d recommend you select just some necessary items to save. If you want it to be plentiful, you can use beautiful Mega-menu structure like this:
About missing footer widgets, I’ll import them again.
Hi Sam,
Sorry we cannot help you on this 🙁 It needs to customize hardly on code and function to make it work.
But anyway, thank you so much for your question. We may consider this issue.
Hi Sam,
Sorry for not being able to help you on this. This is tutorial/ reference you can find it yourself.
Here is how to Accept Bitcoin on Your WordPress Site:
Thank you!
Hi Mattias,
Sorry for the issue.
I’ve checked and found that I should upload another theme for you. For some reasons, we have to set hard logo on code. But an error happened when I was doing it. It’s about max_upload_size
Therefore, please give us your FTP login details. We will upload theme via FTP.
Thank you for your patience!
Hi Ben,
1. Please give us your FTP login details. We will check the white page issue.
2. To remove all section, please use Custom CSS.
Hi nailartists,
Thank you for reaching us and sorry for the problem. Please check some values on ftp:.hataccess for smooth installing & importing:
php_value upload_max_filesize 1000M
php_value post_max_size 2000M
php_value memory_limit 3000M
php_value max_execution_time 300
php_value max_input_time 300Please also check your WP & PHP version. (at least 5.4.x for PHP and 4.7.x for WP)
then get back to us, we will help you install the theme and import the dummy data for you.Hi Sam,
Sorry for late reply.
I can see you created a primary menu already – http://prntscr.com/fgs8ll
If you would like to change the order of the menu items or add more items to it, just please select pages/ Custom link/ etc then ‘Add to Menu’ then ‘Save’ here:http://prntscr.com/fgs8p4Especially, if you would like to create Mega-menu with background image on Menu section, you can use Custom link with Widgets to build a beautiful Mega-menu.
I’m not sure if you would like to hide menu items or whole the header part. You have 2 ways to do it:
– Use CSS to hide them.
– Create an empty menu then select it here: http://prntscr.com/fgs7gbThanks Sam for waiting my response!
Hi Ben,
1. When you turn the Less Options on, everything you make changes on Theme Options will be saved.
If I understand you correctly, you mean that when you turn it on and you also want the site to be still dark, if so, here you can see the option for style: http://prntscr.com/fgd85q
—
2. You can’t see this section http://prntscr.com/fgdiql on back-end but it shows on front-end, this is because it is created from Widgets. Just please remove those widgets, this section will be removed, too. Here you go please: https://prnt.sc/fgdi8j
Hi Anderson,
Thank you for reaching us and sorry if it makes you feel confused.
We have the logo centralized with Header 02, and we did it on Menus section.Please follow these guide:
From Appearance > go to Menus > add Custom link. We will need Widget to set up your logo here. Let’s see:
– http://prntscr.com/fgdd42
– http://prntscr.com/fgddd0
– http://prntscr.com/fgddrb<a href="http://preschool.jwsuperthemes.com/homepage-02/"><img src="http://preschool.jwsuperthemes.com/wp-content/uploads/2016/04/logo.png" class="main-logo" alt="Main Logo"></a>
Just please replace the logo link for above code.
Hi Mattias,
Because I don’t know what to be filled here: http://prntscr.com/fgd9rq, so I will guide you.
– Theme Options > Logo: Upload your logo here
– Meta-box > Header tab > Custom logo: Check if this field has logo link. Please leave it empty if you want to get the logo from Theme Options. Upload new logo link if you need a different logo for a certain page.Thank you for reaching us!
Hi Ben,
When you turn the Less Options on, everything you make changes on Theme Options will be saved.
If I understand you correctly, you mean that when you turn it on and you also want the site to be still dark, if so, here you can see the option for style: http://prntscr.com/fgd85q
Thank you!
Hi Markambassa,
Thank you for reaching us.
I should see directly the issue then I can find how to fix it. Therefore, please share with me your Admin and also FTP Login details.Hi Levij,
Sorry if it doesn’t solve the problem. Please share your FTP login details with us. We’ll check it.
Thank you for your patience!
Hi Druider,
Thank you for reaching us and sorry for that. If you need our assistance, we will re-install & import the demo data for you. If you agree, please give us your Admin login details.
We will definitely check one-click import again.
Okay, I put social icons here for you: http://prntscr.com/ffzilp
I can help you but firstly, please create your teams again with 4 columns in one line (like the beginning look) and then I’ll add extra class to their row for you.
Now I see they are in one column.
06/05/2017 at 10:00 AM in reply to: Themeforest wordpress Financial theme-19243640 is not proper #6345Hi Mamta,
Sorry for the delay.
– To set the length of characters of email, please read more in this article: https://contactform7.com/text-fields/
– Zoom & Marker: Please try to add Coordinate here: http://prntscr.com/ffz7nb
Thank you for your patience!
Hi Ben,
Again, the problem is coming from the Less Options.
You will find the Less Options on Theme Options. This option should be turn on before you make any changes on Theme Options: http://prntscr.com/ffyym0
However, when I turn on Less Options, your site turns to White. And it is high time configured some values on ftp:.hataccess as below:
php_value upload_max_filesize 1000M
php_value post_max_size 2000M
php_value memory_limit 3000M
php_value max_execution_time 300
php_value max_input_time 300If you want to get logo from Theme Options settings, here you go please: http://prntscr.com/ffz1zk
Hi Ben,
You will find the Less Options on Theme Options. This option should be turn on before you make any changes on Theme Options: http://prntscr.com/ffyym0
However, when I turn on Less Options, your site turns to White. And it is high time configured some values on ftp:.hataccess as below:
php_value upload_max_filesize 1000M
php_value post_max_size 2000M
php_value memory_limit 3000M
php_value max_execution_time 300
php_value max_input_time 300Thank you for reaching us!
This reply has been marked as private.Hi Ben,
Thank you for reaching us. I see the issue had been solved already. http://prntscr.com/ffyw4a
If you have any other questions, please feel free to drop us a line below.
Hi Sam,
I understand your question. Why Choose Us needs this extra class to play as Carousel: http://prntscr.com/ffytmm
Please try with Inner Row of Service boxes.
Hi Axchain,
FOOTER
To config Footer section, we use Visual Composer to do it. Here you go please:
From Dashboard > Footer Template >– For OUR PARTNERS: http://prntscr.com/ffac8f\
– For logo image: http://prntscr.com/ffachvOUR TEAM
Once again, we use Visual Composer to create how many columns in one line.
Based on Bootstrap, we have these options: http://prntscr.com/ffafhu
Sorry we can’t help you custom it into 5 columns.WHY CHOOSE US
We use Service boxes to create this section: http://prntscr.com/ffahu1
4 columns with 5 items and these boxes will scroll.Please feel free to ask everything, axchain!
And this is what you may need on our documentation:
http://docs.jwsuperthemes.com/aqua/From Installation tab > please go to Setting Up The Demo Content > 3. Manual Importer Demo Data
Thank you for your patience!
This reply has been marked as private.Hi James,
Thank you for reaching us.
The reason why your changes not be saved is http://prntscr.com/fewod4 – Less Design Option should be turn on before you make any changes on Theme Options.
Now please clear cache and re-load your website, you will see your color: http://prntscr.com/fewpkk
Hi Axchain,
Sorry my fault. I should realized this feature earlier.
1. From our demo, we can realize the problem: http://prntscr.com/fewh47
Because your set White for Main color, so the first letter of page title will be White and other things will be White, too.
But I know you would like to keep White for your Header background and menu item text should be changed to be visible, so here’s what I’ve done:
– Change the Primary: http://prntscr.com/fewgas -> http://prntscr.com/fewgif
– Still keep the CSS style like this for only header style: http://prntscr.com/fewgp1
2. Your address box is just its style from http://prntscr.com/fewi06
I’m not sure if you want it to be like our demo, just please use ‘Blue Water’
Or if you just want to style Address box with gray background, here you go:– Now: http://prntscr.com/fewl99 – I changed with these structure: http://prntscr.com/fewlvl
Now you can see the result.
Header and Map issues are solved already. Please check!
If you have any questions, please feel free to post them below.
It is showing correctly now. If there’s something wrong, please get back to us!
Hi buddy,
I’ve tried on some different browsers but still failed 🙁
I should be an administrator, then I can access like you.
Or if you have another domain, I’ll try on it.If you need the original, you can remove all customization on Custom CSS. That’s what I added to custom your Header. Those CSS style will never affect the Testimonial & Map.
And now we are not working on your site. Whenever you need our assistance, please continue drop us a line.
Thanks!
Hi moire,
Thank you for reaching us.
This is what I’ve done to fix the issue:
– Add element for your blog page to call out your posts: http://prntscr.com/feia66
– Turn on Title bar: http://prntscr.com/feiag2
– Select None for Posts Page: http://prntscr.com/feiajpIt is showing now with #888888. You can change the color as you wish here (for both background and text): http://prntscr.com/fei5qv
It is showing now with #888888. You can change the color as you wish here (for both background and text): http://prntscr.com/fei5qv
Hi Axchain,
Here you go please: http://prntscr.com/fei0kc
It is so weird! When I type /wp-admin at the end of URL, it turns to: http://prntscr.com/fehxx2
It seems to prevent me from logging in your Admin site.
Hi Joao,
Just please add Widgets to these sidebars: http://prntscr.com/fehwqp
You can import Widget file again. I found almost widgets have not been imported.
Thank you!
Hi Paola,
Sorry I misunderstood.
The appearance of Cayto Shop you see belongs to WooCommerce shop template. Your product pages you created are not of WooCommerce, so it can’t get the style like demo.
I’ve added many fields to your Widgets. If you use the default Shop page of WooCommerce, it will display like demo one.
http://www.mentalsports.co/Categor%C3%ADa/blusas/ – Looks good!
http://www.mentalsports.co/tienda/ – Here is the default Shop but now it is broken, please give us your FTP login details, we will check and fix it.
And please don’t add any element to the default Shop page. If you want to custom, you will do it on code.
I’d recommend you create Mega-menu to display all Categories and Shop page in an eye-catching way.
Thank you!
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